Financial Call Center Representative

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Job description

Description:

-Contractor will assist with servicing clients by responding to inquiries about the bank's products and services.

-Communicates with retirees regarding products and services.

-Answers inbound calls from customers

-Primary objective to support increased needs during tax season

Qualifications:

1+ years of call center experience within a financial institution

Nice to Have:

Highly preferred: Spanish speaking candidates would be helpful.

Hours:

Remotely M-F. Work hours: The call center is open 7 am to 6 pm CT. Schedules will be 8 hours and determined once onboarded and vary based on business need. Contractors can live/work anywhere allowed by Northern in the United States.

o Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

Medical, dental & vision

Critical Illness, Accident, and Hospital

401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available

Life Insurance (Voluntary Life & AD&D for the employee and dependents)

Short and long-term disability

Health Spending Account (HSA)

Transportation benefits

Employee Assistance Program

Time Off/Leave (PTO, Vacation or Sick Leave)

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

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