Housekeeping Coordinator/Supervisor

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Job description

Overview:
The Post Oak Hotel is seeking a Housekeeping Coordinator/Supervisor to join the only double Forbes Five-Star Hotel in Texas. We hire passionate and professional colleagues who genuinely delight our guests through curated and authentic experiences.

The Housekeeping Coordinator/Supervisor will be responsible for supporting the housekeeping department by coordinating daily movements, managing communication, and ensuring the smooth flow of operations.

Responsibilities:

Work alongside the Housekeeping Management team to ensure all guest rooms, public spaces, and back of house spaces are immaculate, well-organized, and following the Forbes Five Star standards

Assign daily room assignments to Room Attendants, Public Area Attendants, Houseperson, and Supervisors

Monitor and track room status and guest requests are completed in a timely manner

Liaise between Housekeeping, Engineering, In-Room Dining, Reservations, and the Front Office department

Respond to guest requests and complaints with sense of urgency and professionalism

Prepare and update housekeeping reports, room status reports, efficiency reports, and etc.

Support room inspections as needed following the Forbes 5 Star standards. Assist with cleaning and room preparation as needed.

The ability to perform other tasks or projects as assigned by Hotel Management

What we offer you:

Multiple benefit plans to suit your needs

Paid Time Off

401K

Opportunities for advancement

Positive and respectful work environment where diversity is valued

Generous employee discounts on dining, retail, amusements, and hotels

Community volunteer opportunities

Complimentary parking and colleague meal

Disclaimer: The above information is intended as a high-level overview of the responsibilities and qualifications for the position and does not represent the full job description which will include all responsibilities, skills, duties, requirements, and working conditions associated with the job. For more information or to see the full job description, contact the Human Resources department at the location in which you are applying.

Responsibilities:
Work alongside the Housekeeping Management team to ensure all guest rooms, public spaces, and back of house spaces are immaculate, well-organized, and following the Forbes Five Star standards

Assign daily room assignments to Room Attendants, Public Area Attendants, Houseperson, and Supervisors

Monitor and track room status and guest requests are completed in a timely manner

Liaise between Housekeeping, Engineering, In-Room Dining, Reservations, and the Front Office department

Respond to guest requests and complaints with sense of urgency and professionalism

Prepare and update housekeeping reports, room status reports, efficiency reports, and etc.

Support room inspections as needed following the Forbes 5 Star standards. Assist with cleaning and room preparation as needed.

The ability to perform other tasks or projects as assigned by Hotel Management

Qualifications:
Preferred previous experience in a Forbes Travel Guide rated 5-Star property

Prior experience in housekeeping or a similar role within the luxury hotel setting

Strong organizational and multitasking skills with keen attention to detail

Excellent communication and interpersonal skills to interact with guests and colleagues. Bilingual skills (English and additional language) preferred

Ability to work flexible hours, including evenings, weekends, and holidays

Perform all job duties as requested by Leadership team

A passion for delivering exceptional guest experience

Pay Range:
USD $17.00 - USD $17.00 /Hr.

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