Lead OCM Analyst

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Job description

Title: Lead OCM Analyst

Location: Houston, TX

Duration: Direct Hire

Work Requirements: US Citizen, GC Holder, or Authorized to Work in the US

Lead OCM Analyst

The Lead OCM Analyst is responsible for creating and implementing communication plans supporting technology driven change management activities which include projects and operational efforts. The Analyst provides communication, execution, coaching, and training around change management, leveraging best practices and standard methodologies. The Analyst will work to build and maintain effective relationships with support and project teams within the Technology organization and a wide variety of business areas. The Analyst is committed to customer and employee satisfaction, maximizing the adoption of new business processes, systems and technologies.

JOB FUNCTIONS AND RESPONSIBILITES:

Develops and drives change strategy for strategic and complex initiatives, key employee programs and large-scale organizational transformations

Recognized as a Change Management thought leader and acts as a subject matter expert on complex enterprise level initiatives

Plays a leadership role in initiating and developing new change management processes and service offerings; recognized by peers as thought leader

Builds change management competency in the leaders and project teams (e.g. coach project/program managers, initiative leaders, and other practitioners on change management)

Work closely with all collaborators to improve the employee experience and ensure consistency of messaging and content aligned with enterprise goals, objectives, and internal brand; ensure leaders are equipped with the vital tools to deliver communications

Scopes projects to resolve impacts, change management activities and resource needs

Lead change management activities leveraging a structured methodology/process and supporting tools

Determine and execute methods for measuring success of change management efforts

Develop and present executive-level presentations

Work with existing functional team members to understand and document change impacts

Ensure that the team continues to foster good customer relationships and experiences through good listening skills, anticipation of customer needs, as well as safeguarding customer satisfaction

Lead and prioritize the team's daily work activities

Other duties as assigned

MINIMUM ESSENTIAL QUALIFICATIONS:

Bachelor's degree or equivalent combination of education, training, and experience

8+ years of experience with business communications, stakeholder assessments and project execution support with hands-on expertise in navigating through complex and cross-functional organizations

Specific focus on building, delivering, and maintaining change management efforts impacting people, process and technology

Strong OCM methodology background

Confident in a fast-paced work environment; ability to multi-task

Experience actively implementing OCM methods and measuring their effectiveness to course correct

Proven experience providing change management solutions in support of process/technology projects and/or other transformational initiatives

Outstanding communications skills and the ability to leverage multiple means of communication to effect change

CCMP, Prosci or similar certification is preferred

OTHER QUALIFICATIONS:

In addition to the basic qualifications listed above, the following other position qualifications are required:

Experience presenting technical concepts, diagrams, solutions, and other technical assets to non-technical individuals

Ability to work with employees and external resources while conveying a positive, service-oriented attitude

Excellent facilitation, interpersonal skills, consensus building skills, and effective decision making

Ability to identify opportunities for improvement, and to prioritize own work and meet deadlines

Recognize and resolve ambiguous and conflicting objectives

Familiarity with ITIL concepts and the ability to follow problem, change, and incident management processes and procedures

Willingness to travel to company locations (up to 10%)

Regular and reliable attendance

About INSPYR Solutions

Technology is our focus and quality is our commitment. As a national expert in delivering flexible technology and talent solutions, we strategically align industry and technical expertise with our clients' business objectives and cultural needs. Our solutions are tailored to each client and include a wide variety of professional services, project, and talent solutions. By always striving for excellence and focusing on the human aspect of our business, we work seamlessly with our talent and clients to match the right solutions to the right opportunities. Learn more about us at (url removed).

INSPYR Solutions provides Equal Employment Opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, INSPYR Solutions complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities

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