Office Manager

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Job description

Overview:
HarmonyCares is one of the nation's largest home-based primary care practices. HarmonyCares is a family of companies all dedicated to providing high-quality, coordinated health care in the home. This includes HarmonyCares, HarmonyCares Medical Group, HarmonyCares Home Health, HarmonyCares Hospice, and Grace Hospice.

Our Mission - To bring personalized, quality-based healthcare to the home of patients who have difficult accessing care.

Our Shared Vision - Every patient deserves access to quality healthcare.

Our Values - The way we care is our legacy. Every interaction counts. Go the extra mile. Empower and support each other.

Why You Should Want to Work with Us

Health, Dental, Vision, Disability & Life Insurance, and much more

401K Retirement Plan (with company match)

Tuition, Professional License and Certification Reimbursement

Paid Time Off, Holidays and Volunteer Time

Paid Orientation and Training

Home Hospice locations in 7 states

Great Place to Work Certified

Responsibilities:
The Office Manager is responsible for assisting in managing the organization of the Hospice Care Program. As an Office Manager you will:

Assist with payroll processing and auditing of timesheets to ensure accuracy

Assist with review of patient admissions, pharmacy benefit and additional audits

Process physician orders and reconcile monthly billing to include electronic medical records, face-to-face visits as well as room and board for patient services

Manage employee files and processing of new hires with oversight from leadership

Assist with facilitation of staff meetings such as IDG and all staff meetings

Assist leadership to ensure annual performance reviews and competency requirements are met by staff

Oversee and assist with onboarding of new staff with oversight from leadership

Oversee daily office processes and staff schedules

Provides leadership in strategic and long range planning

Performs routine office tasks necessary for the operation and presentation of a professional office as observed by leadership

Conducts routine required license and certification verifications as required by state or federal requirements with oversight from leadership

Performs routine audits of learning management system to ensure staff completion of all mandatory staff training and meetings with oversight from leadership

Updates weekly employee attendance log

Notifies management within 30 minutes of daily start time, regarding staff absences/delays

Assures that sufficient financial resources are generated and finances are managed effectively

Provides direction by monitoring and supporting organizational efforts to constantly improve the quality of services and customer/patient satisfaction

Assures quality of workplace and improving levels of employee morale and productivity

Provides day to day support and assists with the acquisition of supplies for the office

Attends all mandatory in-services and meetings provided by agency

Participates in Quality Assessment and Performance Improvement (QAPI) program through submission of data focusing on indicators related to improved palliative outcomes and serving on QAPI teamParticipates in Performance Improvement activities

Understands and apply basic infection control principles and procedures

Will contact supervisor with any concerns related to infection control

Follows agency policies and procedures to operate and furnish services in compliance with all applicable Federal, State, and local laws and regulations

Be responsible to ensure the use of the 4Ms (What Matters to the patient, Medications, Mentation, and Mobility) and provide Age-Friendly Care

Performs additional duties as assigned

Qualifications:
High school diploma or equivalent

Must maintain a valid driver's license and good driving record

0-2 year of Health care experience that has included opportunities to apply principles and practices of service provision in the home

2 years of administrative and managerial experience

Preferred Knowledge, Skills or Experience:

Associates degree in business administration or health care related field

Electgronic medical Record experience

Pay Transparency:
Individual compensation packages are based on various factors unique to each candidate, including skill set, experience, qualifications, and other job-related considerations.

Notice:
HarmonyCares and HarmonyCares Hospice are not affiliated with Harmony Hospice Care. HarmonyCares Hospice does not conduct business in OH. HarmonyCares Hospice conducts business in MI, VA, WI, TX, IN, IL.

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