Senior Analyst, Business Transformation

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Job description

Overview:
Who we are

Imagine working in a place where continuous improvement and innovation is celebrated and rewarded; where fast-paced, high-impact teams come together to positively drive results for one of the largest & most iconic brands in the world.

As the only rapidly growing retailer, you may know us as your friendly neighborhood store. You probably know our familiar name, have seen our pervasive logo, and have tried our highly sought-after products, such as Slurpee and Big Bite . "Brain Freeze" is a 7-Eleven registered trademark for our 53-year old Slurpee and with over 77,000 stores globally (more than any other retailer or food service provider), we sell over 14 million a month.

But there's a lot more to our story and much more left to be written. We are transforming our business, ensuring we are customer obsessed and digitally enabled to seamlessly link our brick and mortar stores with digital products and services.

At 7-Eleven the entrepreneurial spirit is in our DNA and has been ever since our inception 90+ years ago. It's what drove us to invent the convenience industry in 1927 by envisioning how a simple ice dock could provide household staples such as milk and eggs to better serve the needs of our customers.

Today we are redefining convenience and the customer experience in big ways we are fundamentally changing our culture and we want talented, innovative, customer obsessed, and entrepreneurial people like you to come make history with us.

How we lead

At 7-Eleven we are guided by our Leadership Principles.

Be Customer Obsessed

Be Courageous with Your Point of View

Challenge the Status Quo

Act Like an Entrepreneur

Have an "It Can Be Done" Attitude

Do the Right Thing

Be Accountable

Each principle has a defined set of behaviors which help guide the 7-Eleven team to Serve Customers and Support Stores.

About This Opportunity

Responsibilities:
JOB SUMMARY:

This position is part of the Business Transformation Office responsible for providing support for key strategic and operational initiatives at 7-Eleven involving cross functional teams. The senior analyst is responsible for supporting the organization execute business transformation initiatives to ensure cross functional alignment, monitor metrics for these teams to meet strict deadlines, and achieve financial goals. This position involves strategic planning, operational oversight, project management, consulting, and transition / change management.

KEY DUTIES AND RESPONSIBILITES:

Conduct thorough analyses of business processes and performance metrics. Develop detailed reports and presentations to communicate findings and recommendations to Senior Leadership Team

Identify and organize the appropriate cross-functional teams to achieve initiative goals. Collaborate with cross-functional teams to develop detailed project plans, identifying the proper work streams owners and cross-work stream dependencies. Coach teams to ensure the project team works together efficiently and effectively.

Work collaboratively with business owners to define initial budget and resources required. Manage and analyze on-going financials to ensure project is tracking to budget.

Understand the details of the project plan to effectively manage the dependencies and adjust plans as necessary.

Identify and document project risks and issues, escalating when appropriate and developing mitigation strategies to minimize project impacts.

Through regular cadence of reporting, ensure visibility and transparency on initiative progress milestones, financial governance, issues and risks.

Focus on driving results, finding cost saving opportunities and efficiencies in the project life cycle while leveraging project best practices.

Manage comprehensive transition plans for fulfilling resource demands from US business partners at the Company's GSC.

Collaborate with cross-functional teams and engage with key stakeholders to execute GSC transition activities, ensuring smooth and effective change management of processes.

Qualifications:
EDUCATION AND EXPERIENCE:

EDUCATION: Bachelors/4 Yr Degree

YEARS OF RELEVANT WORK EXPERIENCE: 4+ years

YEARS OF MANAGEMENT EXPERIENCE: NA

CERTIFICATIONS / LICENSES: Click or tap here to enter certifications/licenses required or preferred.

SPECIFIC KNOWLEDGE AND SKILLS:

Degree with focus on analytical or financial acumen. Preferred areas of expertise include data sciences, finance, accounting, economics, information systems, statistics, etc.

Ability to effectively build relationships to influence stakeholders and teams through indirect leadership, working across organizational lines and varying levels of the organization, including VP/SVP level.

Ability to effectively facilitate and lead meetings of varying size and purpose based on audience.

Demonstrated ability to communicate key project points and adjust communications as needed based on audience, making the complex simple to understand.

Develop an understanding of company vision, strategy, and key initiatives. Achieve detailed understanding of functional area of the project and related processes to be able to challenge assumptions and thinking and provide thought leadership.

Ability to solve problems by assessing the situation, leveraging data where applicable, identifying root cause and developing potential solutions.

Ability to operate in environments with ambiguity and ability create clarity.

Develop metrics and KPIs to measure the success of transformation initiatives.

Manage collaboration and communication with other teams, both internal and external, to ensure teams have what they need and can work efficiently.

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