Bilingual Receptionist

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Job description

Overview:
Who We Are:

Millions of people around the world use Dometic products. They are campers, RV users, boat owners, and lovers of the outdoor life. They all share the same intense feelings - a longing for freedom and adventure, a desire to explore the world and to stay away longer. Dometic calls this mobile living and creates the building blocks for this lifestyle.

Dometic offers smart and reliable products with outstanding design for every aspect of days away: cooking, preserving food quality, personal hygiene, maintaining a pleasant temperature, and more. Today, Dometic operates in a global market that is being transformed by a number of market trends like increased leisure spending and mobile lifestyle, as well as digitalization.

With Dometic's unique global market reach and presence in over 100 countries and core technology competences, Dometic is well positioned in this market for further profitable growth. As a market leader in Mobile Living solutions, Dometic is committed to driving sustainability in our industry. This means offering innovative, durable, low-carbon products that inspire an active, comfortable, and responsible life in the outdoors.

Igloo Products Corp is an iconic and fast-growing American brand known for exceptional and durable performance for everyday cooler needs. After more than 75 years of as the leader as a housewares brand, Igloo has pivoted to a high growth lifestyle brand for outside activities associated with fun, family and friends.

Founded in as a metalworking shop bringing fresh cold water to Texas workers in the field to inventing the Playmate to becoming America's most recognizable brand of ice chests, the Igloo story spans more than 75 years of delivering coolness to the world. Today, Igloo has 90% + brand awareness and is in market share in the US, is a pioneer in sustainability for our category with the launch of biodegradable coolers and coolers made with from post-consumer recycled resin and other sustainable materials and has a growing DTC business allowing us to build direct relationships with our consumers. In 2021, Igloo was acquired by Dometic Brands and now there is the opportunity to Globally grow both brands together.

Job Summary Statement:

As our receptionist, you will be the voice and face of Igloo. We need someone with a winning attitude and a professional appearance. While we prefer someone with experience, candidates with great potential will also be considered. To be a success in this position you will need to be Billigual(Spanish) customer focused, reliable, and professional.

Essential Job Duties and Responsibilities:

Receive office visitors in a professional manner, have them sign in on the visitor's iPad and issue a visitor's badge.

Answers incoming telephone calls.

Provides professional and courteous assistance when responding to inquiries.

Assists with maintaining files, data entry, scans and copies documents and updating database information as needed.

Maintains the Employee badge system and handles badges for orientation.

Provides general support and assistance to the staff in various clerical duties.

Maintains confidentiality and security of documents and data.

Assist employees with general questions as needed.

Other duties as assigned

Minimum Requirements and Qualifications:

Education: High School and 3 years' experience working with the public.

Experience: Must be knowledgeable and highly efficient in taking all incoming calls for the company and direct the calls to the appropriate individuals. Must be tactful, courteous and well-groomed. Must have excellent communication skills and forward accurate information by phone or e-mail as necessary to the various departments in a timely manner.

Microsoft Word, Excel, and Powerpoint

English language skills: fluent, able to understand and speak Spanish

Math skills: GED level

Physical Demands essential to the job: Perform several functions at once, sitting for long periods, use keyboard and PC

Work environment: front office

Key Competencies:

High levels of tact and diplomacy

Maintain a professional demeanor in all situations

Dedicated to meeting the expectations and requirements of internal and external customers

Can orchestrate multiple activities at once to accomplish a goal

Igloo offers equal opportunities for everyone. Equal opportunities mean that all employees shall be treated according to their abilities and qualifications in every employment decision, including but not limited to hiring, advancement, compensation benefits, training, lay-offs and termination. Any form of discrimination or harassment against employees due to personal factors, such as gender, ethnicity, skin color, age, sexual orientation, religion, nationality, disability and pregnancy or employees with family responsibilities is prohibited.

All applicants must be at least 18 years old and legally authorized to work in the United States on a permanent basis.

Igloo supports and respects the protection of internationally proclaimed human rights. We do not tolerate child labor or any form of modern slavery, including forced, bonded or compulsory labor, physical or psychological punishment or human trafficking.

We are passionate about building together an inclusive and equitable working environment, that respects individual strengths, views and experiences. We believe that diversity enables us to thrive across our differences. Be yourself and join us!

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