IT AV Technician

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Job description

Overview:
Introducing Prime Controls

Established in 1991, Prime Controls is a family-owned Systems Integration and I&C Construction firm dedicated to meeting clients' industrial automation and control requirements. As a Main Automation Contractor, we offer comprehensive solutions supported by our size, expertise, and extensive experience. With a professional team of over 850 employees, Prime Controls serves customers nationwide from our Dallas, Texas, headquarters and offices throughout the South-Central United States. Our mission is to deliver the highest quality professional services while prioritizing our employees' well-being and fostering an exceptional workplace environment.

What You Will Do

IT Audio/Visual Technician - The ideal candidate will have extensive experience in managing and supporting audio/visual components and systems, including but not limited to projectors, TVs, digital signage, low-voltage electrical, amplifiers, speakers, microphones and collaboration platforms (preferably Microsoft Teams). This role involves designing, installing, maintaining, and troubleshooting A/V equipment to ensure seamless communication and collaboration across the organization's collection of conference, training, and meeting rooms.

A Typical Day at Prime Controls

Set up, configure, and maintain audio/visual (A/V) equipment for meetings, presentations, digital signage, and common areas (e.g., break room TVs).

Provide technical support for Microsoft Teams Rooms, including video conferencing, presenting, content sharing, content injection, and other collaboration features.

Troubleshoot and resolve issues related to A/V equipment and Microsoft collaboration tools.

Collaborate with IT and other departments to ensure A/V systems meet organizational needs.

Train employees on the use of A/V equipment and Teams Rooms collaboration tools.

Maintain an asset management document of A/V equipment and ensure all devices are in good working condition through routine inspection.

Stay up to date on the latest A/V technologies and best practices.

What You Will Bring

The Basic

At least three years' experience as an audio/visual Technician or similar role.

Proficiency in configuring and troubleshooting A/V equipment, including projectors, displays. microphones, amplifiers, speakers, and video conferencing systems.

Excellent problem-solving skills and attention to detail, especially as it relates installs, equipment cabinets, and maintaining related documentation (asset lists, system diagrams).

Strong communication and interpersonal skills.

Ability to work independently and as part of a team.

Experience working with vendors or contractors for larger-scale installations.

The Preferred

Previous experience documenting complex A/V installs using Visio, CAD or some other diagramming tool

Previous experience with Microsoft Teams Rooms and its collaboration features

Previous experience with RingCentral cloud phone system

Relevant certifications in A/V technology or IT support

What We Offer:

Full-time employees enjoy a great benefits package including, but not limited to:

Health, Dental, and Vision coverage

Flexible Spending Account(s)

Generous PTO

Numerous culture events

401k matching and more!

Work Environment:The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations for individuals with disabilities may be made to enable them to perform the essential functions. Physical Demands:The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations for individuals with disabilities may be made to enable them to perform the essential functions. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision and distance vision. While performing the duties of this job, the employee is frequently required to stand and talk or hear. The employee is occasionally required to walk; sit; use hands to finger, handle, or feel; reach with hands and arms; climb or balance and stoop, kneel, crouch, or crawl.

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