Sales Admin

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Job description

Overview:
At Triple-S Steel we live and work by our core values. Since our inception over 50 years ago, we have followed three basic principles that are the foundation of our success:

Stability: All decisions made are measured in years, not quarters.

Flexibility: Employees are encouraged to seek creative steel solutions and services that help the company thrive.

Chemistry: We foster and nurture an entrepreneurial spirit throughout the Triple-S family. That spirit permeates our DNA.

From a small family retail operation in Houston, our business has expanded across the US and S. America to sell over 1 Million tons per year. We supply steel for bridges, stadiums, barges and large buildings but one thing will always remain the same: We treat our customers and employees like family.

Responsibilities:
Assist the sales team with processing orders, quotes, and invoices.

Assists with other related clerical duties such as photocopying, faxing, filing and collating

Answers telephones and directs the caller to the appropriate associate. Will transfer a caller to an associate's voice mailbox when the associate is unavailable

Coordinate communication between the sales team and customers.

Maintain accurate customer information and update CRM databases.

Prepare sales reports, presentations, and materials for meetings.

Resolve order and inventory problems by investigating data and history.

Resolve promotional pricing discrepancies by researching promotion details and regular and special prices; forwarding resolution to managers.

Support the sales team with administrative tasks such as scheduling meetings and appointments.

Maintain organized records of sales activities, including customer interactions, leads, and contracts.

Accomplish department and organization mission by completing related results as needed.

Prepare all back up paperwork and Purchase Orders for incoming supply shipments for accounts receivable.

Help with special projects as needed.

Qualifications:
Education and Experience:

H.S. Diploma (some college. Business school preferred)

Prior experience in a sales support or administrative role is a plus.

Knowledge/Skills/Competencies:

Data Entry Skills.

A commitment to delivering excellent customer service.

Attention to detail and accuracy in data entry and reporting.

Prior customer-related office or sales experience

Good organizational and communication skills (bilingual-Spanish a plus), and good PC/data entry skills.

Strong organizational and multitasking skills.

Proficient in Microsoft Office (Word, Excel, PowerPoint).

Excellent communication and interpersonal skills.

Attention to detail and accuracy in data entry and reporting.

Ability to work under pressure and meet deadlines.

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