Quality Assurance Lead

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Job description

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Brown & Brown is an independent insurance intermediary that through its licensed subsidiaries provides a variety of insurance and reinsurance products and services to corporate, public entity, institutional, trade, professional, association, and individual clients. Headquartered in Daytona Beach, Florida, offices are located across the United States, with products and services offered through four major business divisions. We are listed on the NYSE at BRO. Our drive to be the best has made Brown & Brown one of the largest and most respected independent insurance intermediaries in the nation, with over 75 years of continuous service. The Company is ranked as the sixth largest such organization in the United States and seventh in the World by Business Insurance magazine. Quality Assurance (QA) Lead plays a critical role in ensuring that software products meet high standards of quality and reliability. They collaborate closely with development teams, project stakeholders, vendors, business leaders and other QA professionals to maintain excellence throughout the software development lifecycle. Responsibilities: Develop and implement QA policies, procedures, and methodologies to ensure product quality and compliance with standards. Design and execute test plans, test cases, and test scripts to validate software functionality, performance, and usability. Collaborate with cross-functional teams to identify and resolve quality issues throughout the software development lifecycle. Establish and maintain QA metrics and reports to track defects, testing progress, and product quality. Conduct root cause analysis and implement corrective actions to prevent the recurrence of defects. Stay updated on industry best practices, emerging technologies, and regulatory requirements related to QA processes. Consult on changes to processes or procedures that would impact IT Compliance components. Collaborate with business leaders to establish robust User Acceptance Testing. Vendor Leadership - Build and maintain effective communication and relationships with vendor partners. Monitor vendor performance against statements of work and seek process improvements. Participate in contract negotiation and ensure contract compliance. Lead, coach and develop QA teammates. Foster collaborative relationships with the DCIO, Senior Directors within IT Required: Bachelor's degree in Computer Science, Engineering, or related field. Minimum of 5 years of experience in software quality assurance. Proven experience in leading QA teams and managing QA processes. Hands-on experience with test automation/engineering tools and frameworks. Proficiency in Agile development methodologies. Solid understanding of software development lifecycle and QA methodologies. Preferred: Master's degree in Computer Science, Engineering, or related field. Relevant certifications such as ISTQB, CSTE, or CSQA. Experience with performance testing and security testing. Knowledge of cloud computing platforms and technologies. Familiarity with DevOps practices and continuous integration/continuous deployment (CI/CD) pipelines. Experience in regulated industries such as insurance. What we offer: Excellent growth and advancement opportunities Competitive pay based on experience. Discretionary Time Off (DTO) Generous benefits package: health, dental, vision, 401(k), etc. Employee Stock Purchase Plan Tuition Reimbursement and Student Loan Repayment Assistance Mental Health Resources We are an Equal Opportunity Employer. We take pride in the diversity of our team and seek diversity in our applicants. We are an Equal Opportunity Employer. We take pride in the diversity of our team and seek diversity in our applicants.

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