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Support Technician

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eXcell

2024-09-20 10:51:45

Job location Plano, Texas, United States

Job type: fulltime

Job industry: I.T. & Communications

Job description

At eXcell , we set you up for job success right from the start. Our precision recruiting process aligns the right fit for the right people.

Our client is currently seeking a qualified Support Technician with strong initiative to join their team onsite in Plano, TX. Fluency in Korean is a plus for this role (Not a requirement).

Duties and Responsibilities:

  • Provide Install, Move, Add, Change (IMAC), Break-Fix, and End User Support activities as required
  • Stage and build systems
  • Support printers
  • Complete special projects as requested
  • Follow Asset Management policy and procedure

Skills and Qualifications:
  • Excellent communication skills
  • Commitment to a job well done
  • Good analytic / troubleshooting skills
  • Strong working knowledge of MS Windows Operating Systems
  • Working knowledge of MS Office and basic business applications
  • iOS and Android working knowledge
  • Printer support including swaps, cartridges, set-ups, installations (NOT repairs)
  • Impeccable customer support skills
  • Basic knowledge of networks, telecom, and computing
  • Walk-up and remote support service experience


Full COVID-19 vaccination may be required.

We offer a comprehensive benefit package that you can elect into including but not limited to: Health Insurance (Medical, Vision, Dental), 401k, Basic Life / AD&D, Supplemental Insurances Plans, Paid Time Off Plan, Paid Holiday, Paid Sick Leave plan, FSA / HSA Pre-Tax Benefits, Employee Discounts.

W2 only, no Corp to Corp. We are unable to sponsor H1B visas at this time. eXcell Supports Equal Employment Opportunity eXcell , a division of CompuCom Systems, Inc., a global company headquartered in Bellevue, Washington, provides IT staffing services and solutions to Fortune 1000 companies as well as small and medium business. For more information, visit .

Inform a friend!

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