Team Lead- Mortgage Loan Processing/Account Management
Spring EQ LLC
2024-10-04 00:45:26
Plano, Texas, United States
Job type: fulltime
Job industry: Banking & Financial Services
Job description
Overview:
Spring EQ is a national home equity lender providing flexible and tailored financing solutions directly to consumers with a national network of experienced brokers and partners. Since its founding in 2016, Spring EQ is among the fastest growing and highest-rated home equity financing partners in the United States. Spring EQ offers a broad range of home equity products and delivers a simple and streamlined process that results in faster funding, trustworthy loans, and less frustration for consumers today. To learn more about Spring EQ, visit .
At Spring EQ, it is our mission to empower homeowners and buyers to achieve and maximize the value of homeownership in a simple, fast, and ethical manner. Our values are to
Be kind and treat all people - teammates, customers, and vendors - with respect and consideration
Be adaptable and embrace change
Be accountable and take responsibility and deliver the effort to fully complete the task
Be better and strive for continuous improvement in ourselves, our team, and the company for our customers
Be part of the solution and solve problems, find the answers, and collaborate
Work hard, have fun, and get things done
Spring EQ is seeking a full time, experienced Team Lead for our Third Party Origination Operations Account Management team in Plano, TX. The Team Lead will be a subject matter expert and first line supervisor for the account management/processing department.
The ideal candidate will have successful experience providing guidance for processing home loans, responsibility for distribution of work, reviewing pipelines, and first hand knowledge of performance coaching. He or she will serve as an escalation contact to help solve system and process issues that arise.
Responsibilities:
Provide assistance to the team of loan processors
Coach and develop loan processors
Monitor job performance of loan processors
Oversee processor pipelines
Assist on loan files when processors are out of the office
Work cross-functionally with sales, underwriting & closing on escalations
Identify opportunities for process improvements
Spot check loan files for quality submissions to underwriting and provide feedback
Maintain a scaled down pipeline of 5 to 10 loans
Other duties as assigned
Qualifications:
Minimum of 5 years working in the home lending industry
Minimum of 3 years as a Loan Processor required
Minimum of 2 years team lead experience a plus
Working knowledge of mortgage compliance regulations
Experience with Conventional loans
The ideal candidate will have a self-starter mentality with the ability to solve open ended business challenges
The ideal candidate will enthusiastically contribute to a culture of innovation and continuous improvement
The ideal candidate will know how to collaborate with team members in a remote environment while also working independently with minimal supervision
Time is money - At Spring EQ we recognize the importance of working with a sense of urgency. Ideal candidates will possess the ability to thrive in a fast-paced, team-oriented environment
Spring EQ values personal excellence, integrity and accountability - we need candidates who demonstrate these qualities in their everyday lives
Benefits
401k Company Match
Commuter Benefits
Company Holidays
Dental Insurance
Dependent Care Plan
Disability Insurance
Employee Assistance Program
Life Insurance
Medical Insurance
Paid Time Off Plan
Vision Insurance
Credit Union Membership
Applicants must be authorized to work in the US. We do not offer sponsorship for work authorization, or related employment visas, for this position.
Spring EQ is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all team members.