Business Office Manager

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Job description

Job Description

The Business Office Manager manages the business office, front desk, telephones, community files and records, and provides leadership to the Community in the absence of the Executive Director.

Responsibilities:

Maintain accurate records for all Accounts Receivable (including collections), payroll and petty cash; process items for corporate accounting functions under direct supervision of the Executive Director

Maintain current resident business files and leases. Maintain Community census data and Medicaid reimbursement, if applicable

Maintain confidentiality of information received regarding the Community, employees, and residents

Obtain and maintain all required employee paperwork and manage the employee files.

Coordinate and maintain employee benefits program. Track employee training to ensure that all employees receive orientation and on-going training

Supervise front desk staff and any other administrative support staff. In smaller communities, cover the reception desk when at the community. Provide a backup for receptionist at larger communities. Oversee the telephone training and quality assurance

Serve as Manager on Duty in the absences of the Executive Director

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