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Account Services Specialist

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University Health

2024-10-06 09:43:26

Job location San Antonio, Texas, United States

Job type: fulltime

Job industry: Sales & Marketing

Job description

POSITION SUMMARY/RESPONSIBILITIES
Serves as a liaison to employer groups, members, brokers, and regulatory staff in resolving account service issues, contractual issues, provides information to Community First Health Plan customers by phone, mail or in person. Ensures compliance with the Health Insurance Portability and Accountability Act (HIPAA) related policies in regards to all aspects of operations within Corporate Communications & Marketing.

EDUCATION/EXPERIENCE
Bachelor's degree in Marketing, Public Relations OR a minimum of four years in health care administration, managed care, general health care industry. Strong customer service, outreach, and account services experience is preferred.

LICENSURE
Valid Texas driver's license is required.

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