DevOps Engineer

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Job description

DevOps Engineer

Hybrid - San Antonio, TX

US Citizenship Required

We are looking for a DevOps Engineer to join a project working with the Department of Education based out of San Antonio, TX. This role will allow you to have a part in streamlining operation processes while working with AWS and Linux!

Job Description

Carries out moderately complex information systems and/or information technology tasks within more than one discipline, such as application support, database administration, software quality assurance/quality control, software engineering, network telecommunications, and infrastructure operations of administration, analysis, engineering and design.

• Help us streamline our operations processes.
• Monitor system performance and troubleshoot issues to ensure high availability.
• Serves as the back up to respond to user requests for system needs and upgrades or handles request that are more complex.
• Automate tasks using scripting languages (e.g., Bash, Python).

• Document processes, procedures, and system configurations. Stay current with industry trends and emerging technologies to continuously improve practices.

• To be current with industry trends and emerging technologies to continuously improve practices. Schedules, performs, and monitors system backups and, when necessary, performs data recoveries.
• Performs root cause analysis, diagnostics, and monitoring on various production systems.
• Identifies opportunities for process improvements and works with team members to implement efficiencies.
• Effectively creates and maintains relevant systems documentation and user guides.
• Actively engaged in the planning and designing of new platforms and integrating new technologies into existing infrastructure. Evaluates new technologies and releases.
• Creates and reviews technical systems recovery plans to reduce down time if a system outage were to occur.
• Reviews the problem management register and identifies actions.

Minimum Qualifications

• Bachelor's Degree in Information Technology, Computer Science or a related field or equivalent relevant experience.
• 4-6 years of experience in information technology, systems administration or other IT related field.

Other Job Specific Skills

• Strong understanding of Python frameworks and Ansible. Document processes, procedures, and system configurations.
• Experience with the following tools:

1) AWS

2) Ansible

3) Linux

4) Python

5) Red Hat Openshift

• Applies standard methodology, techniques, procedures and criteria.
• Ability to analyze, troubleshoot and resolve more complex system hardware, software or networking related problems.
• Ability to plan and coordinate the deployment of new technology and resolve technical problems individually and as a project participant.
• Ability to communicate effectively, both orally and in writing and to translate technical terminology into terms understandable to non-technical employees.
• Exceptional customer service skills.
• Experience with the following will be a plus:

1) Splunk or similar tool

2) Dynatrace or similar tool

3) Atlassian Stack like Jira, confluence etc

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