District Manager

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Job description

Overview:
CubeSmart is currently seeking a District Manager. The District Manager is responsible and accountable for the business activity, strategic direction, and profitability of CubeSmart stores within a designated District.

Who we are:

At CubeSmart, we're intentional about culture. You can experience it everywhere from our mission statement of "genuine care" to our "It's What's Inside That Counts" tagline to calling each other "teammates" rather than employees. This spirit fosters a fun and collaborative environment that has resulted in our rapid growth and being recognized amongst the top in our industry.

CubeSmart's award-winning team is made up of people who genuinely care. Teammates care about our customers and the life events and/or business needs they are facing. Teammates are passionate, responsible and understanding. The CubeSmart team is made up of people who have a can-do attitude, are committed to their own success and the success of the company, and lead by example.

If this sounds like a team and culture that matches your personal values and motivations, we want to hear from you.

Responsibilities:
Accountable for all district store activities and operations impacting customers, teammates, and the achievement of company goals/expectations through direct interaction and use of appropriate company resources

Meets company revenue goals by achieving or exceeding monthly budget expectations

Possesses in-depth knowledge of state specific foreclosure process and requirements

Conducts quarterly facility audits to ensure physical and operational standards are being met

Delivers the WOW! service model and personally interacts with customers on a regular basis both over the phone and in person

Directly oversees daily activities of teammates and provides current, complete, positive, and corrective feedback directly to teammates

Develops productive teams through leadership, job-relevant training, developmental experiences, feedback, and mentoring

Recruits, interviews, and hires new teammates

Creates a climate in which teammates want to do their best by leading and communicating a shared vision with teammates and providing coaching and development

Travels within the designated area to every store (by car and/or airplane) and to other designated locations as directed by the company to attend meetings and training sessions

Qualifications:
Two-year Associate's degree or equivalent experience

Minimum of five (5) years multi-unit retail sales/service operations leadership experience, preferably in transferable industry such as Retail Sales, Hotel, Restaurant, Leasing, Travel, Car Rental, or Equipment Rental

Proven ability to consistently meet and exceed performance standards

Excellent communication, interpersonal, and motivational skills

Proven ability to lead, develop, and coach teammates

Strong analytical and problem-solving abilities

Ability to prioritize multiple projects and deal with numerous interruptions

Works well under pressure while meeting deadlines consistently

Ability to work independently with minimal supervision

Computer skills including solid understanding of the Microsoft suite of products

Acceptable driving record that complies with the established CubeSmart safety guidelines

We are an Equal Opportunity Employer, Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.

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