RN Clinical Patient Educator - San Antonio, TX

---

Job description

WellMed, part of the Optum family of businesses, is seeking a Registered Nurse to join our team in San Antonio, TX. Optum is a clinician-led care organization that is changing the way clinicians work and live.

As a member of the Optum Care Delivery team, you'll be an integral part of our vision to make healthcare better for everyone.

At Optum, you'll have the clinical resources, data and support of a global organization behind you so you can help your patients live healthier lives. Here, you'll work alongside talented peers in a collaborative environment that is guided by diversity and inclusion while driving towards the Quadruple Aim. We believe you deserve an exceptional career, and will empower you to live your best life at work and at home. Experience the fulfillment of advancing the health of your community with the excitement of contributing new practice ideas and initiatives that could help improve care for millions of patients across the country. Because together, we have the power to make health care better for everyone. Join us and discover how rewarding medicine can be while Caring. Connecting. Growing together.

The RN Clinical Patient Educator is a key educational resource and advocate for patients diagnosed with chronic diseases or significant co-morbidities, their families and caregivers. This RN is responsible for providing specific disease pathophysiology, wellness and prevention information for patients in our clinics. This position interacts and collaborates with a multidisciplinary care team, including physicians, nurses, case managers, social workers and other educators, to develop educational strategies and care management interventions that will assist in maximizing patient outcomes. This RN may also communicate program outcomes to clinic and regional leadership.

Position Highlights & Primary Responsibilities:

• Conduct classes to meet the goals and objectives of the enterprise
• Plan, design and implement curricula utilizing established standards and evidence based information and select or create educational material to support effective teaching
• Provide education sessions for patients and their families or caregivers in both group and 1:1 settings
• Demonstrate a well developed understanding of adult education learning principles, presentation skills, stages of behavioral change and group education
• Assess learning needs and health literacy to identify patient knowledge deficits and utilize effective educational techniques
• Evaluate effectiveness of teaching methods and adapt as needed to ensure patient understanding and success
• Promote patient empowerment through the use of motivation, supportive skills, problem- solving and self-management goal setting in a climate of learning and encouragement
• Collaborate with multidisciplinary care team including physicians, nurses, case managers, social workers and Healthcare Coordinators/Managers to identify and recruit appropriate patients for educational programs
• Complete timely and accurate documentation in designated applications to ensure communication of patient status and progress
• Ensure all new initiatives, policies and procedures, guidelines or other necessary updates are incorporated into patient education programs
• Conduct class preparation and presentation in an effective and efficient manner
• Consistently demonstrate effective planning and organization by gathering and preparing all materials and supplies prior to each class
• Seek ways to improve job efficiency and makes appropriate suggestions following proper chain of command
• Communicate patient and program outcome metrics to clinic and regional leadership, collaborate to identify quality and/or process improvement activities
• Perform all other related duties as assigned

In 2011, WellMed partnered with Optum to provide care to patients across Texas and Florida. WellMed is a network of doctors, specialists and other medical professionals that specialize in providing care for more than 1 million older adults with over 16,000 doctors' offices. At WellMed our focus is simple. We're innovators in preventative health care, striving to change the face of health care for seniors. WellMed has more than 22,000+ primary care physicians, hospitalists, specialists, and advanced practice clinicians who excel in caring for 900,000+ older adults. Together, we're making health care work better for everyone.

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• Bachelor's degree in Nursing or Associate's Degree in Nursing with four or more years of nursing experience
• Active and unrestricted RN license in the applicable state
• Ability to read, write and speak fluently in English and Spanish using medical terms, based on market need
• Certified Diabetes Educator (CDE) designation or must obtain certification within 3 years of hire, based on market need
• Current BLS certification or must obtain within 90 days of hire
• Diverse clinical experience with four or more years caring for chronically ill patients with multiple disease conditions
• Possess highly developed planning, organizing, conflict resolution, collaborative and interpersonal skills
• Proficient computer skills including Microsoft Word, Excel, Power Point and ability to master other departmental specific programs/applications
• Independent problem identification/resolution and decision making skills
• Must be able to prioritize, plan and handle multiple tasks and demands simultaneously
• 50% local travel within market

Preferred Qualifications:

• Experience working with geriatric population
• Knowledge of ICD-10 and CPT codes related to patient education and understanding of billing requirements, based on market need

Physical & Mental Requirements:

• Ability to lift up to 35 pounds
• Ability to push or pull heavy objects using up to 35 pounds of force
• Ability to sit for extended periods of time
• Ability to stand for extended periods of time
• Ability to use fine motor skills to operate office equipment and/or machinery
• Ability to properly drive and operate a vehicle
• Ability to receive and comprehend instructions verbally and/or in writing
• Ability to use logical reasoning for simple and complex problem solving

Diversity creates a healthier atmosphere: OptumCare is an Equal Employment Opportunity/Affirmative Action employers and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.



OptumCare is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

<!– job description page –>