WIC Certification Specialist I (Bilingual)

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Job description

Job Type

Full-time

Description

CentroMed is a 501(c)3 non-profit organization that provides healthcare for all populations across the greater San Antonio area.

Founded in 1971 by CEO and President Ernesto Gomez, PHD, CentroMed has grown from a community based program focused on providing culturally competent care for undeserved populations, to a network of high quality healthcare clinics across San Antonio and New Braunfels providing full service health and dental care to all populations, regardless of income limitations.

We are a mission focused organization that wants to be the heart of our communities. We invite you to visit CentroMed and discover how we can be your medical home.

MISSION

We improve lives through improving the well being of families through high quality, compassionate health care.

CORE VALUES

RESPECT We treat all persons with dignity and compassion

INTEGRITY We build trust through honesty, word and deed

EXCELLENCE We use best practices to deliver exceptional quality care

AFFORDABILITY We manage resources to provide affordable health care

TEAMWORK We work together as a team in the interest of patient care

POSITION OVERVIEW:

CentroMed is searching for out next SUPERSTAR ! The WIC Certification Specialists I (WCS) will be responsible for completing all required training. General duties include certifying WIC applicants to assess income, residency, anthropometrics, nutrition assessment and provides low risk counseling via individually or group classes. A WCS refers client to medium and high-risk counseling and other services, documents nutrition education in MIS. As a Breastfeeding Peer Counselor, they will educate pregnant mothers and families about the benefits of breastfeeding. The Breastfeeding Peer Counselor will also assist in breastfeeding counseling in normal breastfeeding situations.

ROLES AND RESPONSIBILITIES

• Conducts assessment of height, weight, and anemia screening for infants, children, pregnant, breastfeeding and postpartum women.
• Completes health history and prenatal counseling in MIS.
• Conduct low risk individual counseling using VENA based counseling.
• Collaborates with the Certifying Authority (CA).
• Develop Nutrition Education Classes and other projects such as health fairs.
• Conduct group classes / Review self-paced lessons with participants.
• Determine program eligibility of WIC participants which include income assessment.
• Have participants read and sign Rights and Responsibilities and issue benefits onto the WIC EBT card.
• Explain WIC program and EBT card to new participants.
• Approve special formulas and upload all necessary documents into TXIN. (if formula certified)
• Provides information and promote breastfeeding among peers; addressing specific concerns of expectant mothers, and correcting misinformation which may prevent a pregnant woman from breastfeeding.
• Develops a rapport with moms and assists them in developing breastfeeding goals and strategies.
• Counsels pregnant and breastfeeding mothers on a one-to-one basis.
• Counsels by telephone and makes follow-up phone calls.
• Documents all contacts into TXIN in a timely manner.
• Supports women during a normal breastfeeding experience, identify breastfeeding experiences that are not the norm, and make appropriate referrals.
• Provides support and information to breastfeeding mothers who may need help transitioning into being away from their baby for work, school, or other reasons so that they can continue breastfeeding.
• Answers calls received on CentroMed breastfeeding helpline.
• Teaches use, cleaning, and assembly of breast pumps and expression and storage of human milk.
• Prepares motivational or informational breastfeeding bulletin boards in the clinic.
• Provides participants with written material.
• Demonstrates excellent attendance and punctuality.
• Maintains and stocks lactation room and storage areas.
• Maintains knowledge of the TXIN system; including ability to complete prenatal and breastfeeding questionnaires as well as the issuance and return of breast pumps. This also includes the ability to upload required documents.
• Clinic assignments are flexible. Employee is required to move clinic assignments at the discretion of the Supervisor/Director.
• Will be required to work evenings and Saturdays.
• Abides by infection control policies and procedures as dictated in the Centro del Barrio Infection Control Manual.
• Abides by policies and procedures on hazardous materials as dictated in the Employee Safety Handbook.
• Participates in the agency's Quality Improvement Program.
• Abides by all safety policies as dictated in the Employee Safety Manual.
• All other duties as assigned

BENEFITS

• Health, Dental, Vision & Life Insurance
• Retirement Plans 403(B)- Company Match Contributions
• Basic Life Insurance
• Basic Life Insurance for your Spouse & Children
• Short & Long-Term Disability
• Flexible Spending Account (FSA)
• Wellness Employee Assistance (EAP)
• Travel Reimbursement
• Critical Illness insurance, hospital indemnity, accident insurance - These are additional benefits that fit your needs & lifestyle & help you feel extra protected
• Additional benefits include: 6 paid company holidays, plus (2) extra floating holidays, paid time off/ vacation time, career development opportunities and many other benefits in a collaborative culture that focuses on work life balance, innovation, & teamwork.
• Benefits start after 30 days
• Fun & Energetic, Family-Based Environment

PRE-EMPLOYMENT REQUIREMENTS All offers of employment by this employer are conditional upon the incumbent's successful completion of pre-employment screenings, including a criminal background check, drug screen, educational and prior employment verification, professional reference checks, and verification of the incumbent's eligibility and authorization to work in the United States.

Requirements

QUALIFICATIONS:

Education: High school diploma or general education degree (GED). Some college or health care certificate preferred

Experience: Must have successfully breastfed or expressed breastmilk for a minimum of four months and currently or previously on WIC.

• Must complete and pass the State WCS Certification Training Program within 6 months of hire.
• 3 months of in-clinic WIC experience.
• Must be able to conduct an effective client interview.
• Basic nutrition knowledge with a desire to communicate nutrition messages on a daily basis individually or in a group setting.
• Possess basic computer knowledge.
• Must be able to read and write in English, and preferably be bilingual/bicultural.

Work Schedule: Must be available to work outside regular clinic hours, outside of the WIC clinic, and at any WIC clinic location

Other: Must complete the HHS approved twenty-hour peer counselor class once hired.

• Must be able to read and write in English, and preferably be bilingual/bicultural.

CentroMed is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status.

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