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Manager, Customer Sales (Hybrid)

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CrowdStrike, Inc.

2024-11-16 17:57:04

Job location Sandy, Texas, United States

Job type: fulltime

Job industry: Sales & Marketing

Job description

About the Role:

CrowdStrike is seeking a Manager, Customer Sales who will lead, coach, and mentor a team of talented Corporate Account Managers who focus on upselling, cross-selling, and renewals. This team manages the full sales cycle for our small to midsize business segment.

This is a hybrid-remote role and will require you to go into the Austin, TX office at least one day a week for team building, unity, and collaboration.

What You'll Do:

  • Manage a team of 6-8 Corporate Account Managers
  • Coaching reps on sales strategies, technique, and best practices when it comes to presenting to customers, delivering health checks, and generating upsell/cross sell opportunities.
  • Forecasting accurately to management
  • Working with internal teams to grow the team's pipeline, apply critical thinking and problem-solving skills to help sellers be more effective, and increase close rates
  • Recruiting and training of new Corporate Account Managers
  • Collaborate with our Sales Engineering to devise and execute account strategies and plans.
  • Partner with our Channel Team to drive engagement with customers to expand current investment with CrowdStrike.
  • Forecast and report updates to the management team.
  • Become an insider within the Cyber Security Industry and become an expert of CrowdStrike products
What You'll Need:
  • 3+ years of full sales cycle experience in an account management capacity, selling to a technical audience such as IT, Security, Engineers, etc. Preferred industry is Saas and/or Security,
  • 1+ years of front-line sales management experience with history of meeting/exceeding quota and performance expectations
  • Experience working with channel sales, presales/post sales and supporting departments to drive sales execution.
  • Track record of hiring, coaching, and leading successful sales team.
  • Strong presentation skills, both in person and via virtual channels.


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