Software Configuration Engineer II (Systems Analyst) - GNS & Transcon Products, IS Operational Experience

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Job description

Job Description

As part of the Operational Experience IS Portfolio, the Ground Network Service (GNS) & Transcon teams are responsible for migrating user functionality from our Legacy systems to our Exp.o system platform.

The software configuration engineering team uses a Transportation Management System where the transportation problem space has been abstracted into an interconnected and highly configurable collection of frameworks. The configuration team follows an SDLC to design and implement logic that controls the behavior of a complex system to meet the required functional behaviors of the business. This role involves business knowledge, systems knowledge, process analysis, systems analysis, and a software development mindset. It also involves participating in the design, hands-on implementation, and support of enterprise-scale software. This role requires strong transportation domain knowledge and the ability to translate business concepts to the technical implementation.

The ideal candidate is a motivated self-starter having sound judgment, strong analytical and problem-solving skills, and the ability to work collaboratively across teams and disciplines. They will also have experience in systems analysis. They communicate effectively with a broad range of audiences with an emphasis on customer service and teamwork. They have a strong attention to detail and quality while executing with a sense of urgency. They seek out new business and technical knowledge, are adaptable to change, and are comfortable working with ambiguity.

Key Responsibilities:

Develop a deep understanding of the exp.o GNS and Transcon Framework

Collaborate with stakeholders to translate business needs and functional requirements into easily understandable technical requirements and effectively communicate those to various technical and non-technical audiences

Actively participate in discussions with agile team(s) regarding the proper scope and features for each release

Understand and document process flows using state diagrams and implement the process flows via configuration

Design and implement efficient solutions consistent with the overall implementation

Collaborate with team members to ensure data and functional integrity across projects and systems within the larger Expeditors ecosystem

Participate in feedback loops, demonstrations, and trainings with users to guide improvements and enhancements to the system implementation and the user experience

Develop a deep understanding of SDLC processes and tools used for configuration

Participate in the definition, refinement, and documentation of configuration best practices

Actively collaborate with others in the configuration discipline to seek out learning, share solution designs, and to stay connected to the overall solution

Candidates must be local or willing to relocate. Relocation assistance is not offered for this position.

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