HHB Assistant

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Job description

$17.72 - $19.22 PER HOUR

GENERAL PURPOSE:

The purpose of this position is to assist the Home, Health, and Beauty Manager with the presentation and profitability of the Home, Health, and Beauty department and to ensure the quality, freshness, and product assortment is maintained. This person will be assisting and supporting the Home, Health, and Beauty Manager in tasks such as cleaning, ordering, and filling shelves, checking in vendors, requesting tags and signs, completing inventory tasks, all while providing exceptional customer service.

ESSENTIAL DUTIES & RESPONSIBILITIES:

• Follows established departmental and store policies and procedures
• Ensures the quality and freshness of all products and services provided by the Home, Health, and Beauty department
• Assists the Home Health and Beauty Manager with the successful operation of the Home, Health, and Beauty Department.
• Assists in ordering and maintaining inventory levels, appropriate product assortment and merchandise, and anticipating customer demands
• Confirms pricing accuracy and signage for all products, paying particular attention to ad items
• Maintain acceptable shelf and display conditions by stocking, cleaning, and rotating product
• Engages customers by greeting them and offering assistance with products and services in the Home, Health, and Beauty Department
• Reports customer suggestions, comments, and complaints to appropriate management
• Knows store layout and be aware of products in other departments to assist customers as needed
• Resolve customer issues, answer questions, and provide follow-through to ensure a positive customer experience.
• Rotates and pulls out of date product from the shelves
• Assist with building and constructing department end-cap displays, including promotions, seasonal, and sale merchandise in a timely, clean, and neat fashion
• Assists Home Health and Beauty Manager with inventory and ordering product to meet the needs of the store based on past and projected sales
• Teaches, mentors, and educates associates to help them be successful members of the team
• Sets a professional and positive example to others
• Communicates openly and frequently with the Home Health and Beauty Manager
• Ensures company standards for safety, sanitation, and productivity are maintained
• Assists as needed to ensure the success of the store as a whole

MARGINIAL DUTIES & RESPONSIBILITIES:

Performs other job-related duties as assigned.

NATURE OF WORK CONTACTS:

• Consistent and daily interaction with store associates
• Consistent and daily interaction with customers
• Consistent and daily interaction with vendors

TRAINING & QUALIFICATIONS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Desired knowledge, skills, and abilities:

A high school diploma or GED preferred; 1 years of grocery or other retail experience preferred; or any combination of education, experience, and training which provides the following knowledge, skills, and abilities:

• Basic math skills, computer skills including Microsoft Office Suite
• Ability to pass training courses and/or certifications such as forklift certification, and maintain compliance by keeping certifications up to date
• Must be creative and artistic to create visually appealing merchandising displays
• Understanding of product rotation
• Must enjoy working with and handling home, health, and beauty products
• Should have knowledge of health and beauty care products
• Ability to interpret policies and procedures
• Excellent organization and planning skills
• Regular, dependable attendance, and punctuality
• Must possess solid communication skills, including verbal and listening skills to communicate with and manage diverse groups of people effectively and efficiently
• Must be confidential
• Must possess the ability to accept constructive review and be accountable for one's own success as well as the success of your team
• Required to make logical, significant decisions using general, recognized skills and techniques
• Must possess integrity, a positive attitude, be mission-driven, and be self-directed with a demonstrated passion for Harmons' mission and commitment to working collaboratively
• Continually strives to be product minded, customer minded, personnel minded, detailed, forward focused, and consistent
• Ability to work weekends, evenings, and holidays

PHYSICAL/SENSORY DEMANDS:

The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Work is generally performed in a safe and comfortable store environment with the possibility of frequent exposure to cold, hot, slippery, and wet conditions. While performing the duties of this job, the associate is regularly required to grasp, push, pull, carry, stoop, twist, crouch, and reach; perform tasks requiring repetitive motion and eye, hand, and foot coordination; hear and respond to customer inquiries. Also requires standing, walking, and bending throughout the entire workday and the ability to maneuver heavy objects weighing up to 50 pounds from location to location.

We are proud to be an equal opportunity employer and celebrate our employees' differences including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Diversity makes us better.

Other details

• Job Family HHB
• Pay Type Hourly
• Employment Indicator Full-time

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