Pre-Access Representative

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Job description

Responsible for scheduling patients for elective and urgent appointments, working with Prior Authorization staff to assure necessary authorizations are in place, as well as pre-registering patients by collecting patient demographic and insurance information for both outpatient and inpatient services. The Pre-Access Representative will notify patients of pertinent visit information such as patient preps, check-in times, etc. Focus will be on patient needs, efficient use of hospital resources, and the optimization of insurance benefits for the patient and the organization. This is an onsite position.

Minimum Education

• High School Diploma or equivalent.

Minimum Work Experience

• 2 years prior registration/scheduling experience.
• 3rd party payer experience preferred.

Required Skills, Knowledge, and Abilities

• Demonstrated strong knowledge of Medical Terminology.
• Demonstrated typing ability of 40 wpm
• Basic Microsoft Windows desktop application and navigation skills.
• Excellent verbal and written communication skills.
• Strong customer service orientation.
• Demonstrated logic and critical thinking for problem resolution.
• Ability to work with minimal supervision.
• Ability to organize, prioritize, and manage multiple tasks.

Pay Range: $17.11 - $25.41

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