Technical Program Manager

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Job description

Technical Program Manager, Client CBP Account

Location: Hybrid 2-3 days a week in Arlington, VA

Description: Marathon TS is seeking a Technical Program Manager who can lead our Department of Homeland Security (Client) Customs and Border Protection (CBP) account in the greater Washington, DC area. We are looking for a highly motivated technical leader with previous digital transformation experience delivering, managing, and selling innovative technical solutions in Application/Software Development, SaaS/PaaS Implementation, DevSecOps, Artificial Intelligence/Machine Learning (AI/Client), Robotic Process Automation (RPA), Cybersecurity and Privacy.

Candidate will directly support high-quality technical delivery, customer relationship management, capture and sales efforts, and develop and execute a CBP account growth strategy. Ideal candidate will have existing relationships with IT customers at Client CBP, be known among industry partners, and have outstanding personnel management and communication skills. This is a hybrid role consisting of billable work and business development activities. Candidate will lead CBP account customer delivery, sales pipeline development, capture activities, and technical solution development.

We are especially looking for candidates who are currently supporting CBP and have strong client relationships within the Client client and industry communities.

Your future duties and responsibilities:

Develop close relationships with prospective CBP clients and serve as a subject matter expert and leader empowered to drive customer delivery

Provide day-to-day consulting services to CBP customers in service areas such as Application/Software Development, SaaS/PaaS Implementation, DevSecOps, AI/Client, RPA, Cybersecurity and Privacy

Directly support high-quality delivery, customer relationship management, recruiting, lead capture and sales efforts, and develop and execute a CBP growth strategy

Lead CBP account customer delivery, sales pipeline development, capture activities, and technical solution development

Communicate effectively with senior managers, colleagues and other stakeholders

Utilize knowledge of government IT contracting, acquisition trends and federal customer buying behaviors

Shape Section L and Section M criteria to maximize scoring

Proposal development including color reviews, developing win themes, discriminators, value propositions and embedding this in the finished proposal product

Multitask and manage multiple capture actions of small to large IT focused opportunities across multiple customers, multiple capabilities and multiple locations as prime and as a subcontractor

Required qualifications to be successful in this role:

Active CBP clearance

10+ years' experience with capture of IT services work, business development and proposal development, preferably within the Client market

Deep customer relationships and delivery experience within the CBP market

Experience with all aspects of capture management, including developing and submitting winning proposals

Experience managing team of technical consultants, establishing management structure and control

Experience recruiting and hiring exceptional talent

Proven full life cycle business development and capture experience in the IT domain

In-depth proven knowledge of CBP customer mission requirements and IT buying habits is preferred

Demonstrate impeccable leadership skills, outstanding business ethics, management rigor, in-depth customer knowledge, superior understanding of CBP industry trends and competitive intelligence, expert pricing strategies and the ability to motivate and retain cleared personnel

Excellent negotiation skills

Highly developed oral and written communication and presentation skills with the ability to convey technical and business concepts to various audiences

Ability to handle complex customer situations and interact with all levels of personnel to provide a quick and effective resolution

Bachelor's degree in Computer Science, Information Systems, Engineering, or a related field

Nice to have's:

PMP Certification

Master's Degree

Relevant certifications in architecture or technology are a plus

Clearance : Must be a U.S. Citizen and be able to obtain a U.S. Federal government client badge and be required to pass a government Public Trust background investigation.

Marathon TS is committed to the development of a creative, diverse and inclusive work environment. In order to provide equal employment and advancement opportunities to all individuals, employment decisions at Marathon TS will be based on merit, qualifications, and abilities. Marathon TS does not discriminate against any person because of race, color, creed, religion, sex, national origin, disability, age or any other characteristic protected by law (referred to as "protected status ").

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