Technical Writer with Security Clearance

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Job description

Alpha Omega Integration LLC is an award-winning Federal IT Solutions provider. Since its inception in September 2016, we have grown from a start-up to a $100m/year business. Alpha Omega's growth stems from our mission focus: to make the US Government the best in the world. We achieve that via advanced capabilities in the areas of Design & Product Management, DevSecOps & Cloud Engineering, Intelligent Automation, and Cybersecurity. Our consistent growth has fostered a series of accolades including Inc. 5000 and Washington Technology's Fast 50 awards for five consecutive years, Virginia Business Best Places to Work ten years in a row, and Maryland Technology Council's 2022 Government Contract of the Year over $50 Million Dollars award, to name a few. We are seeking passionate federal IT professionals to join our team. Come support our nation's government agencies and make a difference! Why Us? We have H.E.A.R.T.! Alpha Omega's Core Values - (H) harmony, (E) engagement, (A) accountability, (R) resourcefulness, and (T) tenacity- collectively are an acrostic reminder of the values that guide the work we do. We foster a culture that recognizes and rewards hard work. Our H.E.A.R.T. program invites colleagues and managers from across the organization to recognize each other for living out our core values. Spotlighted employees enjoy a detailed nomination about their core-values-aligned actions which are then shared with their manager. Beyond peer-to-peer recognition, awarded employees also receive a $250 bonus in their paychecks. Each quarter, the H.E.A.R.T. award commitment will identify one exceptional employee to receive the $10,000 H.E.A.R.T. bonus. Ready to embark on a rewarding, challenging, and fulfilling career in the Federal IT Solutions space? Come grow with us! Job Title: Technical Writer
Work Location: Hybrid - Arlington, VA & Remote (onsite during the week as requested by client)
Clearance Required: DHS Public Trust EOD, US Citizen (Secret or above preferred) Job Summary: Alpha Omega is seeking a Technical Writer to support a cross-functional agile development team in a fast-paced environment. The selected candidate will, at a minimum, fulfill the responsibilities listed in the Responsibilities section. Responsibilities include, but are not limited to: Responsible for creation and management of HSI System Engineering Lifecycle (SELC)/Software Development Lifecycle (SDLC) documentation
Responsible for the management of HSI's Confluence Knowledge Management Pages
Parse existing documents and artifacts for key information and preferred language; to then be applied to new documentation
Ensuring consistency with all documentation and messaging
Serve as central POC for stakeholders searching for current documentation
Prepare, review, revise, and maintain technical documents, including software and systems engineering, system operations, testing, and user documentation.
Gather and analyze technical and product information from various sources to document new or changing product functionality.
Write, format, edit, review, and proof procedural and technical information for technical and nontechnical users.
Assist in planning, scheduling, and tracking documentation work to meet product release dates and client deliverables.
Maintain a library of application documentation, cataloging it for internal and/or external use.
Publish and maintain templates for written documentation produced by others (technical specifications, RFP responses, etc.), ensuring a consistent "look and feel."
Create in-depth user guides, FAQs, technical overviews, and in-product help documentation.
Test both the product and its documentation for accuracy and consistency.
Identify problem areas or structural deficiencies and proactively contribute to their improvement.
Regular use of a content management system (CMS) to manage the lifecycle of technical documentation including draft, review, and publish phases.
Become a subject matter expert of the redacted platform and how the different tools are used to perform various construction related tasks.
Regular communication and synchronization with the Director of Documentation and Certification. Required Skills/Experience: 3-5 years of experience required in an IT development environment.
2-3 years of experience writing System Engineering Lifecycle (SELC)/Software Development Lifecycle (SDLC) documentation
Experience with online technical writing tools such as Confluence, Adobe, SharePoint.
Experience in creating documentation for audiences with different levels of technical skill.
Excellent writing, editing, and communication skills.
Required Education: Bachelor's degree in business or IT related field. Bachelor's degree in English or Journalism (experience in lieu of degree is acceptable)
Preferred Skills/Experience: Experience with Knowledge Management
Knowledge of the Software Development Process
Knowledge Process Improvement Best Practices
Excellent English writing skills
Strong interpersonal skills, ability to work with a variety of peer teams
Commitment to quality
Ability to collaborate with diverse remote teams in different time zones
Self-driven and looking for ways to work around hurdles
Ability to multi-task and work with shifting priorities
Experience with Microsoft SharePoint and Confluence
Preferred Certifications: Scrum Alliance CSM or CSP certification or PMI's Agile Certified Professional (ACP) Alpha Omega Integration, LLC (Alpha Omega) is committed to the development of a creative, diverse, and inclusive work environment. In accordance with the law and our organizational values, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, Veteran Status, or any other characteristic protected by law (referred to as "protected status)". Final hiring decisions at Alpha Omega will be based on merit, qualifications, and abilities. Black, Indigenous, and People of Color (BIPOC), LGBTQIA, women, people over 40, and differently-abled folks are strongly encouraged to apply.

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