Voice Phone Technician with Security Clearance

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Job description

REQ#: RQ186731 Public Trust: None Requisition Type: Regular Your Impact Own your opportunity to work with the largest government agency in the nation. Make an impact by advancing the Department of Defense's mission to keep our country safe and secure. Job Description Voice Phone Technician At GDIT, people are our differentiator. As a VOICE PHONE TECHNICIAN, you will help ensure today is safe and tomorrow is smarter. Our work depends on a VOICE PHONE TECHNICIAN joining our team. HOW VOICE PHONE TECHNICIAN WILL MAKE AN IMPACT Install, configure, and troubleshoot phones and network connectivity for DoD customers in the National Capital Region (NCR).
Meet clients with professional demeanor
Plans network installations by using manuals and technical specification
Documents adds, moves, and changes to system configuration using client documentation standards
Terminate and test new cables to ensure that they are properly incorporated into the system and are in good working order
Test circuits and components to isolate malfunctioning systems by using test meters
Configure and deploy phones
Meet with clients to assist with customer's training and configuration preferences for end devices
Work with Remedy Ticketing System to track adds, moves, and changes
Receive Equipment/Material delivered for our VoIP Team and Engineers
Go to Client Warehouse to stage Equipment/Material stored and ready it for delivery
Install phone firmware
Inventory Voice Team supplies
Receive bad phones from customers from different location, return to warehouse and ready them for return
Transports equipment between warehouse and customer sites WHAT YOU'LL NEED TO SUCCEED: Active Secret Clearance
Associate's degree in a related technical discipline, OR the equivalent combination of education, technical training, or work experience.
3+ years of Field and/or Phone Technician Vocational experience and/or OJT Training
Experience with industry standard Voice over IP (VOIP), ISDN, and Analog phone installation
Able to report onsite as indicated above GDIT IS YOUR PLACE: 401K with company match
Comprehensive health and wellness packages
Internal mobility team dedicated to helping you own your career
Professional growth opportunities including paid education and certifications
Cutting-edge technology you can learn from
Rest and recharge with paid vacation and holidays Work Requirements Years of Experience 3 + years of related experience may vary based on technical training, certification(s), or degree Certification Travel Required 50-75% Citizenship U.S. Citizenship Required Salary and Benefit Information The likely hourly rate for this position is between $32.02 - $41.47. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range. View information about benefits and our total rewards program. About Our Work We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 30 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology. GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.

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