Instructional Systems Designer IV - Digital Project Manager with Security Clearance

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Job description

Overview: The Digital Project Manager has the responsibility for continuous oversight and management of vendor e-learning/digital projects, and those of a senior Instructional System Designer. The incumbent works closely with all four TDA units, FASTC branch and divisions chiefs, program offices, and contracted e-learning/digital vendors to assure that training needs are: identified; correctly specified during conversion to objectives; that delivery mode(s) are appropriate for effectiveness and efficiency; that evaluations are pertinent and complete; that pre- and post-class support is well provided; and that the learner enrollment experience fully supports the her/his training. A central task is to provide project management and support of the e-learning/digital vendors contracted by FASTC and the T Directorate to ensure all ISD design and development work will be done in accordance with an Instructional Systems Design model (SAM or ADDIE), Standard Operating Procedures (SOP) and Federal Law Enforcement Training Accreditation (FLETA) standards for the DS/T/Office of the Foreign Affairs Security Training Center (FASTC). Incumbent works closely with program offices, subject matter experts, multimedia specialists, programmers and instructional designers to design and develop student materials and instructional content that ensure FLETA standards are met. Incumbent will manage large (100+ hour) projects with little guidance and/or oversee the collaborative work of other designers on project teams. Incumbent will use the DS Training Management System to build Course Templates and specify all training resources required for each activity within a course. The position is based in Dunn Loring, VA at the U.S. Department of State. Primary Responsibilities: E-Learning Project Management: Evaluate the full cycle of FASTC training from development to delivery and long-term field support to identify potential projects for e-learning/digital courses/content
Identify critical project management and e-learning metrics and indicators
Design and accomplish analysis tools and reporting systems for metrics
Analyze and propose techniques and technologies that could enhance FASTC e- learning/digital training
Provide ongoing support for FLETA documentation
Provide continuous monitoring with TDA unit chiefs, e-learning vendors, and TDA Division Chief to track training needs through to delivery:
o with Analysis to identify developing training trends o with ISM to assess design and delivery modes o with Accreditation and Evaluation to evaluate testing and survey feedback o with the FASTC Registrar to monitor student enrollment and student experience o meet with TRM representatives to monitor FASTC facility adequacies o meet with contracted vendors to monitor progress Senior Instructional Systems Designer (ISD): Applies the ADDIE or SAM model to training development and selects the optimal design and delivery mode for each training project
Manages training project teams that may include more than 1 ISD and personnel from other ISM disciplines as well as SMEs
Sets appropriate milestones for training projects
Attend meetings, communicates, and participates with internal and external personnel and contract staff in planning, developing and validating a wide range of programs
Provide input for preparation of routine and special reports
Stay abreast of latest in changes in the state-of-the-art, theory, technologies and training practices to devise new approaches, procedures, plans to improve FASTC training
Review, evaluate and critique findings of training results from evaluations, external audits and researches problems and issues and facilitates resolution by working with other appropriate Departmental and Agency staff members and Committees as requested
Provide weekly updates of course activities to the ISM Unit Chief
Evaluate and adapt commercial-off-the-shelf (COTS) and existing government-based training materials or courses (GOTS)
Integrate technology-based and scenario-based training products wherever possible
Provide technical assistance for integrating technology-based and scenario-based modules to the fullest extent possible
Collaborates with e-government and learning management system (LMS) providers
Assures that training development and internal procedures support and apply FLETA standards
Supervisory Responsibilities: None Education and/or Experience: Master's degree with a concentration in adult learning, education, instructional design, instructional technology, or curriculum development.
10 + years of experience designing/developing training in a law enforcement training environment including in depth knowledge of Federal Law Enforcement Accreditation
Knowledge, Skills, and Abilities: Excellent communications skills
Specialized knowledge or professional experience in several of the following: instructional systems design, education and adult learning principles, cooperative learning, programming and authoring tools, graphic arts and media design and educational product evaluation
Demonstrated experience working with instructional Systems Design models
Demonstrated experience with computer-based instruction design concepts and practices - including demonstration of use of Adobe Captivate, Trivantis Lectora and/or Articulate Storyline - or similar tool
Demonstrated experience with distributed learning and multimedia insertion or similar tools
Knowledge of SCORM and 508 compliance
Must have excellent people and organizational skills
Excellent writing, proofreading and design skills to develop training course materials
Must possess excellent written and spoken command of the English language
Must be proficient in the use of Microsoft applications (MS Word, PowerPoint and Excel)
Certificates, Licenses, Registrations: Driver's License Security Clearance: Must be a U.S. citizen
Possess or be able to obtain/maintain a SECRET clearance (A TOP SECRET clearance may be required)
Physical Demands: The physical demands that will be required inside the work place and for the position. Must lift, will sit, answer the phone, type on a keyboard, move files, etc. Travel: Occasional local travel (Washington DC area and mid-VA) may be required Work Environment: Office environment

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