Hardware Deployment Technician (Travel) with Security Clearance

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Job description

Job Type Full-time Description DUTIES AND RESPONSIBILITIES : Perform installation and support of workstation hardware in both CONUS and OCONUS locations during site refreshes, relocations, new site builds, and emergency systems support situations. Emphasis will be focused on using Windows 10 OS and peripheral device management (printers, scanners, biometric devices, etc.). Conduct hardware systems site surveys. Perform QA testing as tasked and document testing results in the testing plans. Works with contract teams, end users, developers, and other parties to support Customer products throughout the product's life cycle. Analyze, isolate, and troubleshoot unclassified computer hardware problems. Maintain records of workflow, image creation and storage of digital files. Efforts include preparing and/or reviewing deployment documentation (e.g., installation manuals, training manuals, trip reports, etc.) and preparation or support of test plans will be assigned as part of deployment projects. Analyze existing requirements and prepare specifications for hardware acquisitions. Train site personnel in proper use of hardware. Provide daily status reporting to management and to the customer while engaged in a deployment. After-hours and weekend support will be required as tasked to support overseas or domestic deployment tasks. Requirements REQUIRED SKILLS AND QUALIFICATIONS : High School Diploma or equivalent. 5 years of experience in Information Technology. Excellent written and verbal communication skills. Demonstrated initiative, sound judgment, effective decision-making. Experience in Desktop Support. • Proficiency with Microsoft 365 Productivity applications. Must be able to travel up to 75% internationally. Must be a U.S. Citizen. Must be able to obtain and maintain a U.S. Secret clearance, a current and active Secret clearance strongly preferred. One or more technical certifications (Comp TIA ITF+, A+, Network+, Security+, MS Endpoint Administrator) highly preferred. PHYSICAL REQUIREMENTS: Must be able to remain in stationary position for up to 75% of the time. Must be able to deliver clear and effective communication both verbally and non-verbally to deliver updates; briefings; or interface with co-workers; leadership as well as customer. Must be able to work in an office environment and be able to freely move within this space to utilize office equipment as well as interface with co-workers and customers. Must be able to effectively use IT peripherals such as laptop, desktop, printer, fax machine, etc. Must be able to deliver presentations as needed. Must be able to review; decipher and understand program manuals; software/hardware manuals; training manuals; etc.

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