Remote Computer Administration Lead - Military Sealift Command with Security Clearance

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Job description

Our team, supporting Military Sealift Command (MSC) in Chesapeake, VA, has an immediate need for a Remote Computer Administration Lead with demonstrated experience performing break/fix troubleshooting of computer systems and leading a team of technicians. Primary responsibilities include: • Remotely conduct troubleshooting and perform break/fix activities on MSC shipboard IT networks using a satellite connection to connect, login, and conduct work • Coordinate remote support needed with StratasCorp Technician Dispatcher and Remote Administration team, as well as shipboard crew, to ensure work performed is in line with contract priorities • Lead the Remote Administration team of technicians by setting daily priorities, tracking each technicians' effectiveness and areas in which they need additional training, and providing mentoring as needed • Gather data to be provided as inputs to contractual deliverables • Attend meetings to provide status updates for issues addressed by the Remote Administration team • Coordinate with other internal teams to resolve issues, and escalate issues that cannot be resolved via remote administration when necessary • Prepare and provide daily work reports Job Requirements • Must possess current IAT II certification, including an appropriate Computing Environment certification, in accordance with IAWF DoD 8570.01M • Must have 7 years of progressive IT technical experience in an enterprise-scale environment • Must possess knowledge or skillset in some or all of the following areas: Windows Server (2008r2/2012/2016), Windows Workstation (7/10), virtualization technologies (VMWare Server/Microsoft Hyper-V), computer network troubleshooting, Microsoft Active Directory (user and group administration), Microsoft Exchange (2007/2010/2016) Security Clearance Secret Job Type Full-time StratasCorp provides a complete compensation package with competitive wages and benefits that include medical, dental, and vision insurance, FSA & HSA accounts, disability and other income protection benefits, life insurance, paid personal time-off benefits, paid holidays, and a 401K Saving Plan with a company matching contribution. StratasCorp is a private corporation established in the Commonwealth of Virginia, is an Equal Employment Opportunity and Affirmative Action employer. This commitment affirms StratasCorp policy to provide equal employment opportunity in accordance with all applicable Equal Employment Opportunity/Affirmative Action laws, directives and regulations to all employees and qualified applicants without regard to race, ethnicity, color, religion, national origin, sex, age, disability status, pregnancy, sexual orientation, gender identity, genetic information, protected veteran status, or any other protected status under Federal, State or Local law.

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