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Customer Service Representative

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Mainstreet Bank

2024-10-03 10:42:58

Job location Fairfax, Virginia, United States

Job type: fulltime

Job industry: Call Centre / CustomerService

Job description

  • Provides outstanding customer service for all types of customer inquiries and transactions.
  • Operates a teller drawer to serve customers which includes processing transactions and balancing cash drawer daily.
  • Opens and services new accounts.
  • Meets and exceeds customer expectations by accurately assessing needs and providing solutions.
  • Complies with all department, bank, and regulatory policies and procedures.



  • Minimum one year cash handling and customer service experience with prior banking experience preferred.
  • Must possess strong computer skills and the ability to learn and grasp new technology.
  • Be able to learn and understand bank products and services.
  • Must be detail-oriented.
  • Must possess strong interpersonal, communication and customer service skills.
  • Possesses ability to problem solve and

At MainStreet Bank we strive to bring talented, team-oriented individuals on staff to meet and exceed our customers' needs. MainStreet team members enjoy a friendly working environment, opportunity for personal and professional growth, generous benefits and access to resources for improving their well-being.

For more information visit our website at

MainStreet Bank is an equal opportunity employer. Employment selection and related decisions are made without regard to sex, race, age, disability, religion, national origin, color or any other protected class.



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