Salesforce Administrator - Chantilly, VA with Security Clearance

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Job description

Are you a creative thinker who loves to be on the cutting edge, solving problems though innovative technology solutions? Are you passionate about customer strategy, digital design, marketing, and platform development? We are seeking a talented and detail-oriented Salesforce Administrator to join our team. As a Salesforce Administrator, you will be responsible for managing and maintaining our Salesforce platform to ensure optimal performance, user adoption, and alignment with our business objectives. You will collaborate with stakeholders from various departments to understand their needs, configure the system, and provide ongoing support and training. Responsibilities: Manage and maintain the Salesforce platform, including user setup, profiles, roles, permissions, data integrity, and security.
Collaborate with stakeholders to gather and analyze requirements, and configure Salesforce to meet business needs.
Create and maintain custom objects, fields, formulas, validation rules, workflows, and process builder flows.
Handle data management tasks, including data imports, data cleansing, and de-duplication.
Monitor system performance and identify opportunities for improvement, implementing best practices to enhance efficiency and user experience.
Provide ongoing support to Salesforce users, troubleshooting issues and answering questions.
Conduct regular training sessions and create user documentation to promote user adoption and ensure effective utilization of Salesforce features.
Stay up-to-date with Salesforce releases and new features, evaluating their applicability to our organization and coordinating the implementation of relevant updates.
Collaborate with cross-functional teams to integrate Salesforce with other systems and applications. The team Deloitte's Government and Public Services (GPS) practice - our people, ideas, technology and outcomes-is designed for impact. Serving federal, state, & local government clients as well as public higher education institutions, our team of over 15,000+ professionals brings fresh perspective to help clients anticipate disruption, reimagine the possible, and fulfill their mission promise. Our Customer & Marketing Offering Portfolio integrates the differentiated customer and marketing businesses that support the mission-critical goals of federal, state and local government agencies, and higher education institutions. By joining our team, you will play a vital role in making an impact for our clients and the people they serve through our growth strategy, enhanced user experiences, and engagement through the entire lifecycle of customers' interactions with the public sector. Join our team as a Salesforce Administrator and play a vital role in managing our Salesforce platform, ensuring its effective utilization, and supporting our organization's growth and success. Qualifications: Required: Bachelor's degree in Computer Science, Information Technology, or a related field
Prior experience as a Salesforce Administrator, with a deep understanding of Salesforce platform administration and configuration
Salesforce Administrator certification (ADM 201 or higher) is required
Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future
Active TS/SCI with polygraph security clearance required for this role
Ability to be on site 100% of the time in Chantilly, VA Preferred: Strong knowledge of Salesforce data model, security model, and declarative features (such as workflows, process builder, and validation rules)
Experience with data management and data quality techniques within Salesforce
Excellent problem-solving and analytical skills, with the ability to troubleshoot and resolve system issues
Strong communication and interpersonal skills to effectively collaborate with stakeholders at all levels
Detail-oriented with a focus on data accuracy and system integrity
Ability to manage multiple priorities and meet deadlines in a fast-paced environment
Experience with Salesforce Lightning and familiarity with Apex and Visualforce is a plus
Ability to travel 0-25%, on average, based on the work you do and the clients and industries/sectors you serve Information for applicants with a need for accommodation: &J

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