Sr. Process Improvement SME with Security Clearance

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Job description

Position Description If you love working as part of a collaborative team and want to help Federal government customers improve their operations, then this job is the place for you! As a Senior Process Improvement specialist you will lead, guide, or support projects with a range of government customers in improving efficiency, maximizing performance, or streamlining various business processes. Our consultants bring expert knowledge from working either within the federal government or in support of it through previous consulting work. Our consultants typically support more than one project at a time, providing variety in the work and security against any issues related to a single contract. This position is contingent upon your ability to obtain/maintain your Secret Level clearance. Serco provides a fast-paced, collaborative work environment where individuals have an opportunity to support multiple cutting-edge projects for top government and commercial leaders. We offer opportunities to solve problems and improve processes while leveraging the newest technologies to provide our customers the highest quality products and services. This position is based on the National Capital Region, with potential travel required to support customers in various locations in the U.S. and overseas. In this role, you will: Provide Senior Process Improvement expertise as part of our team to analyze customer programs, processes, and operations and make recommendations for improvement. You will work closely with a other Serco team members and government customers to identify challenges and develop solutions. This may include: Lead initiatives to analyze and improve customer processes Analyzing processes and making recommendations for improvement Supporting organizational design and strategic workforce planning efforts Facilitating working groups and meetings, managing dissenting opinions and driving towards outcomes Developing requirements for technology to streamline operations Analyzing data from various sources to make improvement recommendations Facilitating or assisting with conducting customer workshops or focus groups Constructing, administering, and analyzing surveys Qualifications To be successful in this role you will have: Bachelor's Degree in relevant field and 1 5+ years' overall experience. 5+ years' experience working with Federal government customers Ability to obtain and maintain a Secret level clearance. In depth knowledge of Process Improvement methodologies and tools. Specifically, you will have: Experience conducting Lean Six Sigma projects Experience leading Business Process Reengineering efforts Travel up to 25% may be required. Knowledge, Skills and Abilities: Experience leading and working in large groups Excellent oral and written communications skills Experience working in fast paced environments Additional desired experience and skills: Prior experience working with DOD customers Experience supporting corporate customers or initiatives If you are interested in helping improve Federal program performance, join our team today and make a difference! Company Overview Serco Inc. (Serco) is the Americas division of Serco Group, plc. In North America, Serco's 9,000+ employees strive to make an impact every day across 100+ sites in the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state, provincial and local governments, and commercial clients. While your place may look a little different depending on your role, we know you will find yours here. Wherever you work and whatever you do, we invite you to discover your place in our world. Serco is a place you can count on and where you can make an impact because every contribution matters. To review Serco benefits please visit: . If you require an accommodation with the application process please email: or call the HR Service Desk at , option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email. Candidates may be asked to present proof of identify during the selection process. If requested, this will require presentation of a government-issued I.D. (with photo) with name and address that match the information entered on the application. Serco will not take possession of or retain/store the information provided as proof of identity. For more information on how Serco uses your information, please see our Applicant Privacy Policy and Notice . Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email . Serco is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

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