Director of Business Success, Government Operations

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Job description

Overview:
Location: Remote US (Eastern Time Zone)

Travel: Less than 25% Regional Travel

Manages Others: No immediate direct reports, however, potential for direct reports in the future

Education: Bachelor's degree in business administration or related field, Master's degree preferred

Experience: 8+ years of experience in consulting, strategy, business operations, or related fields

THE OPPORTUNITY:

This role provides opportunities for candidates seeking a forward-facing, impactful position within a dynamic organization. The successful candidate will support day-to-day operations of our Government Operations team and ensure successful execution of leadership priorities. This position will provide the opportunity be in a position of leadership, gain exposure to our Executives and Board of Directors, and be a critical driver of continuous improvement, and operational success.

Responsibilities:
Internal Leadership:

Support the development and execution of innovative strategies that drive continuous improvement within government operations, ensuring they align with the company's overarching business objectives.

Conduct and oversee research and competitive analysis, translating insights into actionable strategies that position the company as a leader in government operations.

Collaborate with cross-functional teams, including BizOps and Strategy and Implementation Program Management and Operations, to build out processes, improve Government Operations metrics and speed to go live, and ensure smooth communication.

Operational Optimization:

Drive the optimization of operational processes, enhancing efficiency and productivity within government operations.

Identify and execute process improvements that align operational goals with the company's broader business strategy, ensuring that initiatives are both innovative and practical.

Develop and monitor key performance indicators (KPIs) to measure operational success, providing insights that guide continuous improvement and strategic decision-making.

Implementation Excellence:

Support the implementation of new customer programs, ensuring seamless execution and alignment with strategic objectives.

Collaborate on the development of detailed project plans, timelines, and budgets, ensuring that resources are effectively managed and that deliverables are achieved on time and within scope.

Oversee project progress, addressing challenges swiftly to ensure successful outcomes, and delivering results that exceed client expectations.

Executive Support:

Provide high-level strategic and operational support to the President and the Senior Vice President (SVP) of Government Operations, contributing your consultancy expertise to complex projects and initiatives.

Support Board directives, liaising between the Executive team and the Board of Directors, ensuring seamless communication on directives, translating objectives into actionable initiatives and reporting on milestones.

Lead and manage key projects, ensuring timely completion and alignment with the company's strategic objectives, with a focus on initiatives that involve government client engagement.

Prepare and deliver executive presentations and reports that communicate insights, progress, and strategic recommendations, demonstrating the value of your consultancy-driven approach.

Coordinate and manage meetings, including agenda setting, minute-taking, and follow-up on action items

Represent the President and the SVP of Government Operations in various meetings and forums as needed.

Qualifications:
8+ years of experience in consulting and advisory roles, strategy, business operations, or related fields

Proven record of accomplishment in driving growth and achieving business objectives

Strong analytical and problem-solving skills with a data-driven approach

Excellent project management and organizational abilities

Exceptional communication and interpersonal skills

Ability to build and maintain strong relationships with customers and stakeholders

Demonstrated leadership and team-building skills

Experience in organizational management or consulting preferred

Experience in government operations, interest and understanding of how to navigate political environments preferred

Bachelor's degree in business administration or related field, Master's degree preferred

BusPatrol Value Proposition:
WHO WE ARE

BusPatrol is a technology company with a public safety mission. Through relentless innovation and discovery, we are strengthening trust, safety, and transparency across the student transportation space and making the trip to and from school safer for students. As a leader in smart transportation, BusPatrol brings cutting-edge AI, machine learning and IoT safety tech solutions to school buses across North America. BusPatrol's technology has been deployed onto more buses and has been used to issue more school bus stop arm citations than any other company in the world.

WHAT WE OFFER

BusPatrol employees get:

A competitive salary and benefits package

Comprehensive personal time off, including volunteering and birthday days off

An opportunity to help build a company dedicated to children's safety

The chance to join an innovative and dedicated team, focused on leading edge technology

The occasion to participate in BusPatrol's culture of safety, learning, and teamwork

BusPatrol's school bus safety programs are violator-funded, meaning that those who break the law pay for the technology that protects children. We build solid partnerships in the communities in which we operate which, coupled with our innovative business model, leads to sustainable efforts to change driver behaviors.

HOW WE WORK

On our mission to make the journey to and from school safer for children, the way we work together and with our partners is built on foundational cultural pillars.

SAFETY
Safety is our focus, for the children we protect and for each other. We follow the letter and spirit of occupational safety law, relentlessly employ safety best practices, and foster learning and development on our worksites. We are safe to be ourselves and to make mistakes, and we create safe environments for our teams.

CONNECTION
We build strong relationships and teams in support of our mission. We promote and provide opportunities for employees to grow together.

EXCELLENCE
We commit to innovation and quality work in support of our mission and each other. The children we safeguard are at the forefront of our decisions and actions and we excel on their behalf.

IMPACT
We measure success by fulfilling our mission and keeping the company strong. We invest our time and energy in the actions that deliver results for students and for their communities.

We are looking for a valued member of the BusPatrol team to assist us in our quest to improve children's safety. This is an important role for us and a great opportunity for the right candidate. Our environment is inclusive, diverse, ignited, built on integrity, and deeply committed.

The US salary range for this position is provided in this posting. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your Talent Partner can share more about the specific salary range for your preferred location and skill level during the hiring process.

Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, and/or commission (if applicable) or benefits.

EOE/AA Disability-Veteran

Minimum US Base Salary:
USD $(phone number removed)/Yr.

Maximum US Base Salary:
USD $(phone number removed)/Yr.

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