Contractor - IT Analyst (KTLO for Desktop Governance & Compliance)

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Job description

Hours: Monday Friday, 8:00 am to 4:30 pm EST
Remote, however please submit candidates geographically close to Pensacola, FL; Vienna, VA; San Diego, CA

Enterprise Technology Services Analyst Contractor (Desktop Governance & Compliance Operations)
Desktop Governance & Compliance ensures that our wide-ranging end-user computing environment maintains operational efficiency and stability in a secure technical environment. We seek a highly skilled and motivated analyst with primary responsibilities supporting audit and risk compliance, governing new software, and rationalizing applications.

Key Responsibilities
" Perform audit and risk management for the desktop platform, i.e., elevated workstation administrator access, restricted software, and desktop standards and policies.
" Evaluate requests for new and upgraded desktop and virtual software. Perform business and technical evaluations; validate against the asset inventory, technology, and regulatory standards.
" Collaborate with the Desktop Governance Board, Architecture Review Board, and other governing bodies regarding new technology.
" Evaluate data and perform qualitative and quantitative analysis using Microsoft Excel pivot tables and other tools and models; Present findings using presentation tools, Microsoft PowerPoint, Visio, Power BI, and similar reporting tools.
" Support Records Information Management and file plan maintenance.
" Support efforts to improve Unauthorized Software Control processes and reporting.
" Build effective relationships with team members, management, and key stakeholders.
" Recommend, develop, and maintain complete and accurate standard operating procedures.
" Support documentation of Standard Operating Procedures and records migration from Sharepoint to Microsoft 365.
" Ensure compliance with Information Security and Enterprise Technology Service standards and best practices.
" Support the establishment of new processes to automate and streamline existing manual processes to improve efficiency.
" Perform other duties as assigned.

Qualifications

" Bachelor s degree in information technology, related field, or the equivalent combination of education, training, and experience.
" Working knowledge of asset management, MECM/SCCM platform, ServiceNow, MS Office suite, and other related tools and technologies.
" Strong communication and documentation skills in writing technical and end-user documentation.
" Experienced in supporting and facilitating risk and compliance audits, including progress tracking, status reporting, and the collection of artifacts.
" Strong organizational, planning, and time management skills with the ability to prioritize and execute.
" Strong research, analytical, and problem-solving skills using pivot tables and other related tools and reporting.
" Experienced in project management and meeting facilitation.
" Strong communication and presentation skills when presenting findings, conclusions, and other information to various audiences.
" Experienced in guiding and mentoring others.
" Self-starter with a positive attitude and willingness to hit the ground running.
" Diplomatic in exchanging information and addressing sensitive issues.

Desired:
" CGRC Certification
" CompTIA Certification

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