IT SPECIALIST (NETWORK/CUSTOMER SUPPORT) with Security Clearance

---

Job description

Duties You will serve as the Staff/Shore Information Systems Security Officer (ISSO) for the COMSUBLANT Headquarters (HQ) Staff and Claimant. You will monitor ongoing operations of NMCI/NGEN network systems to ensure hardware and software are functioning properly, diagnosing problems and formulating solutions for network related issues. You will assist in ensuring proper IT check in/checkout procedures are followed. You will be responsible for overseeing and executing the Assistant Customer Technical Representative (ACTR) function for the Headquarters and claimant in the areas of IT project management. You will ensure life-cycle sustainment processes and procedures are followed. You will process all NMCI user account create/move/reactivate requests. You will assist in local inventory of computer asset assignments for the headquarter staff members. Requirements Conditions of Employment Must be a US Citizen. Must be determined suitable for federal employment. Must participate in the direct deposit pay program. New employees to the Department of the Navy will be required to successfully pass the E-Verify employment verification check. To learn more about E-Verify, including your rights and responsibilities, visit e-verify.gov Generally, current federal employees applying for GS jobs must serve at least one year at the next lower grade level. This requirement is called time-in-grade. Time-in-grade requirements must be met by the closing date of this announcement. Within the Department of Defense (DoD), the appointment of retired military members within 180 days immediately following retirement date to a civilian position is subject to the provisions of 5 United States Code 3326. Males born after 12-31-59 must be registered for Selective Service. You will be required to obtain and maintain an interim and/or final security clearance prior to entrance on duty. Failure to obtain and maintain the required level of clearance may result in the withdrawal of a job offer or removal. This position is designated as a Cyber IT/Cybersecurity Workforce position. You must obtain and maintain the credentials as described in SECNAV M-5239.2 for specialty area 722 level within 12 months of appointment. This position requires Information Systems Security Manager (Cybersecurity Management) proficiency level (Intermediate Level) certification. This position requires an annual 20 hour minimum of Cyber Workforce related continuous learning must be documented in a current individual development plan signed by both the employee and supervisor. This position holds a role in Nuclear Deterrent Mission (NDM). Successful completion of a pre-employment drug test (including marijuana) is required. A tentative offer of employment will be rescinded if you fail to report to the drug test appointment or pass the test. You will be subject to random testing. Qualifications GS-12: Your resume must demonstrate at least one year of specialized experience at or equivalent to the GS-11 grade level or pay band in the Federal service or equivalent experience in the private or public sector. Specialized experience must demonstrate the following: Experience and mastery knowledge of NMCI, the NMCI contract, requirements, processes, procedures, organizations, tools, and personnel; NMCI/NGEN CTR and ACTR functions, duties and responsibilities. Experience and mastery understanding of both the Legacy and NMCI/NGEN IT infrastructure sufficient to advise customers on the ordering of any necessary hardware and software, and the ability to apply requirements analysis principles and methods in determining the correct level of hardware and software required to support the customers' mission. Experience and mastery knowledge of the skill in applying IT concepts, principles, methods, and practices. Experience and in-depth knowledge of configuration management discipline and procedures sufficient to plan implementation and oversee NMCI/NGEN integration and legacy IT system acquisitions throughout the claimant. Experience and skill in applying project management principles, methods, and practices including developing plans and schedule, estimating resource requirements, defining milestones and deliverables, monitoring activities, and evaluating and reporting on accomplishments sufficient to accomplish assigned projects. Experience and in-depth knowledge of and skill in applying methods for evaluating, implementation, and disseminating IT security tools and procedures. AND NOTE: THIS INFORMATION MUST BE SUPPORTED IN YOUR RESUME TO BE CONSIDERED FOR THE POSITION. Additional qualification information can be found from the following Office of Personnel Management website: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. Education GS-12: There is no educational substitutions for specialized experience for GS-12. Additional information This position is covered by the Department of Defense Priority Placement Program. Additional vacancies may be filled by this announcement. A tentative offer of employment will be rescinded if the selectee fails to meet the pre-employment requirements, including failure to report to any of the scheduled appointments. Federal annuitant information: The selection of an annuitant is subject to the Department of Defense and Department of the Navy policy on the employment of annuitants. Policy information may be found at: ICTAP Applicants: To be considered well-qualified and exercise selection priority as an ICTAP candidate, displaced Federal employees must satisfy all qualification requirements for the position and receive a rating in the highly qualified category (score 85) or higher. ICTAP candidates must provide copies of all of the following documentation at the time of application: 1) agency notice; 2) most recent performance appraisal; and 3) most recent SF-50 or notification of personnel action that includes position, grade level, and duty location. Applicants who do not provide this documentation will not receive consideration as an ICTAP candidate. For more information about ICTAP eligibility please review the e following link: Military Spouse Preference applicants will be placed at the highest grade for which they have applied and are determined Best Qualified (BQ). A BQ military spouse possesses knowledge, skills, abilities, and competencies comparable to others who meet the competitive referral criteria for the specific position. PPP applicants will be placed at the FPL, if determined Well Qualified (WQ). To receive priority consideration, the FPL must be the same grade level or equivalent of the retained grade or the grade held immediately prior to separation. Certain incentives (such as Recruitment or Relocation) may be authorized to eligible selectees. Benefits Help A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits . Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered. How You Will Be Evaluated You will be evaluated for this job based on how well you meet the qualifications above. In order to qualify for this position, your resume must provide sufficient experience and/or education, knowledge, skills, and abilities to perform the duties of the specific position for which you are being considered. Your resume is the key means we have for evaluating your skills, knowledge, and abilities as they relate to this position. Therefore, we encourage you to be clear and specific when describing your experience. When the application process is complete, we will review your resume to ensure you meet the hiring eligibility and qualification requirements listed in this announcement. You will be rated based on the information provided in your resume and responses to the Occupational Questionnaire, along with your supporting documentation to determine your ability to demonstrate the following competencies: Accountability
ACCOUNTABILITY
Attention to Detail
CAPITAL PLANNING AND INVESTMENT CONTROL
Customer Service
Decision Making
Flexibility
Influencing/Negotiating
INFORMATION RESOURCES MANAGEMENT
INFORMATION TECHNOLOGY CUSTOMER SUPPORT
INFORMATION TECHNOLOGY LIFE CYCLE MANAGEMENT
INFORMATION TECHNOLOGY PROJECT MANAGEMENT
Integrity/Honesty
Interpersonal Skills
Learning
Reading Comprehension
Reasoning
Self-Management
Stress Tolerance
Teamwork You should list any relevant performance appraisals and incentive awards in your resume as that information may be taken into consideration during the selection process. If selected, you may be required to provide supporting documentation. If after reviewing your resume and supporting documentation, a determination is made that you inflated your qualifications and/or experience . click apply for full job details

<!– job description page –>