Product operations controller (Hybrid, Reston, VA or Malvern, PA)

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Job description

Unlock Learning for All:
Here at Ellucian, we are motivated by a mission - power education so institutions can empower student success. We are the global market leader in EdTech for higher education, serving more than 2,900 customers and reaching over 22 million students in 50 countries. We are dedicated to helping higher education unlock learning for all by providing solutions that support the entire student lifecycle and deliver insights needed now and into the future.

We embrace the power to lead, the courage to innovate, and the determination to grow. At our core, we believe in humanizing our approach, recognizing that our people are our greatest strength. With a shared vision of transformation, we endeavor to shape a brighter future for higher education.

About the Opportunity:
As the Product Operations Controller, you will be responsible for overseeing key components to the Product & Technology roadmap. This role will report to the Director of Product Operations and requires someone with a strong background in analysis and reporting. This role will work closely with the engineering, product management and cloud teams.

Where you will make an impact

Serve as a trusted strategic business partner for Product and Technology leadership

Establish process to track and manage R&D resource allocations, as well as associated investments across portfolio

Develop framework and reporting to improve transparency to resource allocations and overall Product investments

Drive regular cadence of project and key data reviews with project and leadership teams to ensure alignment to resource and cost allocations vs plan

Ensure resource and cost allocations align to roadmap commitments and driving formal change requests as adjustments are required

Drive adherence to roadmap standards to ensure accuracy of reporting and progress

Support efforts within Product and Technology roadmap process in partnership with other key Ops roles

Support efforts to produce Product Ops data and analytics for board, QBR, and other reporting as needed

What you will bring

2+ years of data and financial analysis and/or project management experience preferred

Experience working with stakeholders to drive business outcomes

Demonstrated problem solver who can navigate ambiguity to get to the appropriate solution

Attention to detail and commitment to driving the best results for our business

Excellent communication and influencing skills

Experience creating and driving reviews of reporting packages

Self-motivated and self-starting with a desire to learn and drive growth and change

What makes :
Comprehensive health coverage: medical, dental, and vision

Flexible time off

Thrive Flex Lifestyle Account (LSA) that allows you to contribute towards your health, financial or learning interests

401k w/ match & BrightPlan - to help you save for the future

Parental Leave

5 charitable days to support the community that supports us

Telemedicine

WellnessHeadspace Care (mental health)

Wellbeats (virtual fitness classes)

RethinkCare & Wellthy- caregiver supporq

Diversity and inclusion programs which provide access to internal employee resource groups

Employee referral bonuses to encourage the addition of great new people to the team

We Foster a learning culture with:Education Assistance Program

Professional development opportunities

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