Business/Systems Analysis, Advanced Microsoft Office Suite, SQL

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Job description

Risk Operations Service Delivery Analyst

Group

EDPP OpEx

Sub-group

EDPP OpEx Risk Operations

Working in

EDPP OpEx

Position summary

We are looking for a candidate who is well-versed in business system analysis, design and project management. OpEx Risk Operations Team mitigates risk by remediating all RISE deliverables, infrastructure vulnerabilities, not permitted technology (NPT) and end of life (EOL) on time thru collaboration with EDPP application POCs, EDPP Governance, and Risk partners. They will be responsible for completing the necessary updates and documentation required, including Enhanced Remediation Program (ERP) Exception Process, to close the deliverable or vulnerability working with the necessary teams. They will closely work with process and application teams to provide assistance, resolve questions and ensure timely completion of the requirements and related implementations. They will be reporting on a daily basis Key Performance Indicators (KPI) to help drive the success of the Operational Excellence Risk Operations program.

Responsibilities

Analyse and evaluate the current risk deliverable and to identify the required resolution

Manage risk deliverable end to end process including ERP creation, task timeline and implementation

Monitor development, testing and implementation process

Monitor, measure, and provide feedback on the deliverable or vulnerability process

Perform Post Implementation Reviews (PIR) with risk owners

Develop/implement resolutions based on the specific risk requirements/needs

Support the development of Tableau Dashboards with executive level reporting for all Risk Operations

Documentation writing in support of each type of risk deliverable, vulnerability and NPT resolution process

Facilitate meetings that involve eliciting process requirements and liaising with development teams, application process users and risk teams

Create innovative insights for clients, adapt methods and practices to fit operational team and cultural needs, and contribute to thought leadership

Required Skills

2+ years of business systems analysis or business systems design experience

Bachelor s degree in business information management or technology management or equivalent

Excellent verbal, written, interpersonal and communication skills

Strong demonstration and facilitation skills

Strong Analytical skills with high attention to details and accuracy

Strong project management skills

Outstanding problem solving and decision making skills

Advanced Microsoft Office (Outlook, Excel, Word, PowerPoint, OneNote and SharePoint) skills

Ability to work effectively in a team environment and across all organization levels

Ability to work in a fast-paced deadline driven environment

Desired Skills

Experience working with risk related hardware and software resolutions, task management and implementation

Experience working with hardware and software version upgrades & migrations

Experience developing an d creating Tableau Reporting & Dashboards

Experience with .net, JavaScript, jQuery, SQL Queries, HTML, CSS

Experience working with JIRA and Agile project methodologies

Experience developing solutions to an organization's processes

Diverse Lynx LLC is an Equal Employment Opportunity employer. All qualified applicants will receive due consideration for employment without any discrimination. All applicants will be evaluated solely on the basis of their ability, competence and their proven capability to perform the functions outlined in the corresponding role. We promote and support a diverse workforce across all levels in the company.

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