Program Manager - Hybrid

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Job description

Job Description:

As a Program Manager, you will lead the strategic direction for the Project & Product Delivery Centre of Excellence (CoE) Team. This role involves managing and guiding the CoE team, ensuring that project teams adhere to Client and Client procedures, and overseeing initiatives using Waterfall, Agile, SAFe, and Kanban methodologies. The position also involves working closely with other Program Managers, Project Managers, Scrum Masters, and Release Train Engineers (RTEs) to ensure compliance and the successful execution of projects.

Key Responsibilities:

Oversee initiatives for the assigned program, ensuring consistency in process and quality standards

Assign resources to complete deliverables and support processes

Recommend changes to systems and processes as appropriate

Ensure compliance with Client and Client policies, standards, and guidelines

Identify gaps, trends, and patterns, and implement process improvements

Provide expertise in project management procedures and the use of Microsoft Project On-Line (POL)

Develop project management processes, tools, templates, and training materials

Establish and maintain Agile, Scaled, Kanban, and Waterfall Project Management frameworks

Monitor projects for compliance with established policies and detect risks, escalating issues as needed

Guide project managers in managing risks, organizational change, critical path, schedule, and budget

Manage the knowledge base of project management reference materials for accuracy and relevancy

Required Skills, Experiences, Education, and Competencies:

10 years of experience leading and managing direct reports, setting direction and strategy for teams

15 years of combined experience with Scrum, Agile, SAFe, Product Line, and Waterfall methodologies

PMP certification required, Client Project Manager Certification is a plus but not mandatory

Advanced skills in Microsoft Project Professional and strong knowledge of MS Project, SharePoint, Microsoft Teams, Planner, and Power BI

Experience creating and managing knowledge bases, job aids, and training programs

Strong understanding of project portfolio, lifecycle management processes, and governance procedures

Proven ability to assess project risks and issues and apply mitigation strategies

Demonstrated experience managing complex projects with multiple workstreams and high organizational change

Strong facilitation, collaboration, and communication skills

Self-starter with the ability to articulate thoughts and ideas for new initiatives

The hourly range for roles of this nature are $60.00 to $90.00/hr. Rates are heavily dependent on skills, experience, location, and industry.

cyberThink is an Equal Opportunity Employer.

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