Technical Writer

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Job description

As a Technical Writer, you will be trusted with providing technical writing support to document all program deliverables, functions, processes, and accreditation efforts. Job Description

• Preparing, reviewing, revising, and maintaining technical documents including software and systems engineering, system operations, testing, user documentation, etc.
• Writing and editing technical documentation for all the project's hardware and software requirements to include installation, configuration, and how-to documentation.
• Producing implementation guides and end-user guides for capabilities; providing field, data definition, and data flow documentation and formatting technical
  publications from pamphlets, technical drawings, and consultations with technical personnel and other available resources.
• Standardizing documentation by creating and implementing templates for all document types.
• Providing technical writing support to document all Infrastructure Services deliverables, functions, processes, and accreditation efforts.
• Maintaining document library to enable ease of document storage, retrieval, updates, and reviews.
• Participates in special projects as required.

Required Skills

• Effective communication skills.
• Knowledge of the principles and practices involved in technical research, writing, and editing.
• Knowledge of and ability to use various word-processing and desktop publishing software applications.
• Knowledge of the organization's products and services, customer requirements, purpose and structure of required documentation, and end user's level of understanding.
• Hands-on experience with Microsoft Office Suite.
• Self-starter.

Standard Characteristics

• Responsible for the preparation, review, revision, and maintenance of technical documents including software and systems engineering, system operations, testing, and user documentation.
  
• Writes and edits technical documentation for all of the project's hardware and software to include installation, configuration and how-to documentation.
  
• Creates code documentation for software; produces implementation guides and end-user guides for capabilities; provides field, data definition, and data flow documentation and formats technical publications from pamphlets, technical drawings, and consultations with technical personnel and other available resources.

Skills and Tasks

• Researches and evaluates new concepts and processes to improve performance.
  
• Analyzes cross-functional problem sets, identifies root causes and resolves issues.
  
• Assists more junior level technicians, specialists, and managers in their activities.
  
• Can perform all tasks of lower level technicians, specialists, and/or managers.

Leadership Management

• Works individually, actively participates on integrated teams, and leads multiple tasks, projects or teams.
  
• Oversees and monitors performance, and when required, takes steps to resolve issues.

Guidance

• Directs multiple teams through to project completion.
  
• Provides guidance and direction to lower level technicians, specialists, and managers.

Capabilities

• Work independently or lead teams preparing and maintaining highly complex systems, programming and operations documentation, procedures and methods.
  
• Provide expert oversight of technical writing and editing to all phases of acquisition and technical documentation for the Program, Project, or Contract.
• Act as project leader for projects with complex or voluminous documentation and may provide or coordinate special documentation services as required.

Education and Experience

• High School Diploma + 10 years of experience
  
• Associate's Degree + 8 years of experience
  
• Bachelor's Degree + 6 years of experience
  
• Master's Degree + 4 years of experience
  
• PhD + 2 years of experience

Pay & Benefit Highlights Compensation

• Above market fixed salary or hourly pay.
• Up to $10,000 bonus for each referral.
• Additional bonuses for exceptional performance, assisting with business development and company growth.

Health

• 100% paid premiums for health insurance. Choose from over 80 gold-level medical plans from Aetna, CareFirst, Kaiser and UnitedHealthcare. Choose from PPO, EPO, POS, HMO, and HSA-compatible.
• HSA and FSA options.
• 100% paid premiums for dental insurance.
• 100% paid premiums for vision insurance.

Income Protection

• 100% paid premiums for short-term disability.
• 100% paid premiums for long-term disability.
• 100% paid premiums for accidental death & dismemberment.
• 100% paid premiums for life insurance with a $200,000 max benefit.

Retirement

• 8% company contribution to 401k with immediate vesting.
• 401k pre-tax and Roth options.

Leave

• Up to 20 days of flexible paid time off (PTO).
• 11 days of paid floating holidays.

Work-Life Balance

• Flexible work schedules including flex time and compressed work period.
• Remote work including partial or fully remote (contract and project-dependent).

View our detailed Pay & Benefits Equal Opportunity Employer Base-2 Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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