Support Services Specialist (Title 5) (Permanent) with Security Clearance

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Job description

Duties As a Support Services Specialist (Title 5), GS-0342-09, you will perform the following duties: 1. Plans, programs, directs and coordinates the administrative functions of the state National Guard (NG). Provides overall technical and administrative direction to administrative support activities, including mail management/distribution, records management, reprographics, privacy and freedom of information acts, printing services management, publications management and supply, micrographics, administrative budget, military correspondence, forms management and field printing. Coordinates all administrative functions within the operating components of the state to provide the most effective support; forecasts problems and needs, identifies required resources to include budget, and develops staff facilities and procedures to carry out the resulting program; provides leadership in negotiating with operating personnel and in securing acceptance of proposed programs. Manages and uses funds allocated for operation of the branch, including stockroom, property maintenance, and other reimbursable accounts. 2. Plans and assigns work to be accomplished within the branch. Sets priorities and prepares schedules for completion of work. Makes assignments based on priorities, difficulty and the capabilities of individual employees. Conducts employment interviews and recommends employees for appointment, promotion or reassignment. Establishes performance standards. Monitors and evaluates employee performance. Assists employees in reaching performance goals. Informs subordinates of agency policies and programs. Hears complaints and grievances from employees; resolves those which can be informally resolved or makes recommendations for resolution to appropriate official. Identifies developmental and training needs of employees and provides or obtains training. Approves and/or disapproves leave requests. 3. Conducts studies and surveys, analyzes data in order to recommend the selection and utilization of the most efficient equipment and supplies associated with records management activities. Develops and directs a statewide records management program. Establishes policies and procedures to ensure compliance with effective records management practices. Responsible for planning, controlling, directing, organizing and training activities with respect to records creation, maintenance, use, and disposition. Conducts periodic surveys, analyzes data and reviews operating procedures to evaluate the effectiveness of the records management program. Analyzes and interprets regulations and directives from the higher echelons affecting the records administration program and directs the implementation of such policies. 4. Serves as Printing Officer and is responsible for managing the state's Federal Printing Program, providing printing services in support of the National Guard state headquarters and subordinate units. Is technically and administratively responsible for the printing, duplicating, and copier programs within the State. Determines whether printing/duplicating services requested can be legally provided using Federal funds; determines whether the printing facility is capable of producing the product; determines if funds are available to procure and determines the procurement avenue to be used. The determination to keep production in-house is based upon the capability of the facility, but will not exceed two colors per individual job and the aggregate number of impressions will not exceed 25,000. Analyzes copier equipment capabilities throughout the state against production requirements and makes recommendations for upgrades or downgrades of individual equipment or possible consolidation of individually placed equipment into copy centers. 5. Develops and implements policies and procedures necessary for the effective administration of the Freedom of Information/Privacy Act (FOIA/PA) Program. Responsible for maintaining a register of incoming FOIA/PA requests and ensuring that a response is furnished within the time limitations specified in these Acts. Coordinates FOIA/PA requests with the state Judge Advocate General (JAG) for a legal determination regarding releasable information. Analyses each FOIA/PA request and makes a determination regarding assessment and collection of appropriate research and copy fees. Develops, coordinates and conducts FOIA/PA training seminars and workshops to ensure understanding and compliance with established directives. Maintains appropriate records, analyzes data, and prepares written summaries and reports as required. Administers the statewide military correspondence management program. 6. Performs other duties as assigned. Requirements Conditions of Employment Federal employment suitability as determined by a background investigation. May be required to successfully complete a probationary period. Participation in direct deposit is mandatory. This position is not located at a bargaining unit. Qualifications NOTE:Qualifications are based on breadth/level of experience. In addition to describing duties performed, applicants must provide the exact dates of each period of employment (from MM/DD/YY to MM/DD/YY) and the number of hours worked per week if part time. As qualification determinations cannot be made when resumes do not include the required information, failure to provide this information may result in disqualification. Applicants are encouraged to use the USAJOBS Resume Builder to develop their federal resume. WHO CAN APPLY: GROUP A - All On Board Federal National Guard Employees within Virginia National Guard. GROUP B - All current Federal Employees (from any agency), all federal re-employable eligible, and/or current Army M-Day and Air DSG within VANG. GENERAL EXPERIENCE : Applicant must have experience directing administrative services to a widely dispersed professional, technical, military and support personnel of the National Guard statewide. SPECIALIZED EXPERIENCE : Applicant must least 12 months of specialized experience, education, or training equivalent to at least the GS-07 level, or equivalent pay band in other pay systems in the Federal government. This experience may also have been obtained in the private sector but must demonstrate that it is comparable to the GS grade indicated. This experience must include activities such as: Experience planning, programming, directing and coordinating the administrative functions of the state National Guard (NG). Experience planning and assigning work to be accomplished within the branch. Experience conducting studies and surveys, analyzing data in order to recommend the selection and utilization of the most efficient equipment and supplies associated with records management activities. Experience maintaining appropriate records, analyzing data, and preparing written summaries and reports as required. Additional information If you are a male applicant who was born after 12/31/1959 and are required to register under the Military Selective Service Act, the Defense Authorization Act of 1986 requires that you be registered or you are not eligible for appointment in this agency ( Register Selective Service System : Selective Service System (sss.gov) ). Benefits Help A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits . Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered. How You Will Be Evaluated You will be evaluated for this job based on how well you meet the qualifications above. Once the announcement has closed, your resume and supporting documentation will be used to determine if you meet the qualifications listed on this announcement. If you are minimally qualified, your resume and supporting documentation will be compared to your responses on the assessment questionnaire to determine your level of experience. If you rate yourself higher than is supported by your application package, your responses may be adjusted and/or you may be excluded from consideration for this position. If you are found to be among the top qualified candidates, you will be referred to the selecting official for employment consideration. Your qualifications will be evaluated on the following competencies (knowledge, skills, abilities and other characteristics): Benefits Help A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits . Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered. Required Documents As a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies. To apply for this position, you must submit a complete Application Package which includes: 1. Your resume showing work schedule, hours worked per week, dates (including Month and Year, e.g., 02/2017, Feb 2017, etc.) of employment and duties performed. 2. Other supporting documents: SF50 for current Federal Technicians. If you are relying on your education to meet qu

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