Customer Service Support Specialist - TS/SCI with Polygraph with Security Clearance

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Job description

REQ#: RQ186857 Public Trust: None Requisition Type: Regular Your Impact Own your opportunity to serve as a critical component of our nation's safety and security. Make an impact by using your expertise to protect our country from threats. Job Description Transform technology into opportunity as a Customer Service Support Specialist with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter most. At GDIT you'll be at the forefront of innovation and play a meaningful part in improving how agencies operate. WHAT YOU'LL NEED TO SUCCEED: Education: Bachelor's degree in Computer Science, Engineering, or a related technical discipline, or the equivalent combination of education, technical certifications or training, or work experience.
Experience: 3+ years of related
Technical skills:
Demonstrated experience with, but not limited to, MS Office suite, Adobe products to include Captivate and Connect and Skype
Demonstrated experience with standard operational Windows environment, including but not limited to, desktop hardware, software, peripherals, and web technologies
Demonstrated experience with requirements management
Demonstrated experience in account management including access management of systems and applications and for applications in a cloud environment
Demonstrated experience with oral and written communication skill
Demonstrated experience with procurement mechanisms and processes for hardware and software procurement orders
Demonstrated experience with assessing and validating requirements for stand-alone tablets to include operations & maintenance and to keep system security plans up-to-date
Security Clearance Level: TS/SCI with Polygraph
Desired skills and abilities:
Demonstrated experience with the Sponsor's IT security guidelines and policies
Demonstrated experience with the Sponsor's procurement mechanisms and processes for hardware and software procurement orders
Demonstrated experience with basic knowledge of Project Management concepts and principles
Demonstrated experience with the ability to clearly and accurately explain rules, procedures, and highly complex technical information both orally and written
Demonstrated experience with transferring data between different systems
Hours: 8:30am-5:00pm or 9:30am-6:00pm
Location: Vienna, VA - On Customer Site
U.S. Citizenship Required GDIT IS YOUR PLACE: 401K with company match
Comprehensive health and wellness packages
Internal mobility team dedicated to helping you own your career
Professional growth opportunities including paid education and certifications
Cutting-edge technology you can learn from
Rest and recharge with paid vacation and holidays
Work Requirements Years of Experience 3 + years of related experience may vary based on technical training, certification(s), or degree Certification Travel Required Less than 10% Citizenship U.S. Citizenship Required Salary and Benefit Information The likely salary range for this position is $100,175 - $135,530. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range. View information about benefits and our total rewards program. About Our Work We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 30 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology. GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.

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