Common Area Attendant - Floor Technician

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Job description

Job Description

HGV Now Offers Day One Team Member Benefits!

Envision working at a Caribbean-inspired resort that sits just steps from the lively Virginia Beach Boardwalk and is a stone's throw away from the ocean. As a Common Area Attendant Floor Technician, you will ensure all public areas are clean and maintained according to standards. You will also provide excellence in service for guests and owners while on the property, respond to guest inquiries and needs. You will also follow brand standards at all times and demonstrate commitment and dedication to our service culture and HGV values.

Why do Team Members Like Working for us?

Day One Benefit

Motivating base pay

Recognition Programs and Rewards

Discounted Hilton hotel rates

401(k) program with company match

Paid Time off and Paid Sick Days

Paid Parental Leave

Employee stock purchase program

Tuition reimbursement programs

Numerous learning and advancement opportunities

Responsibilities:

Cleans guest corridors, landings, stairwells, vacuums, carpet cleaning and heavy cleaning of all assigned units, offices and public areas, assists in furniture moves in compliance with all standards of quality and productivity.

Ensures all assets and supplies for the department are secured in a neat and orderly fashion in storage areas.

Promptly turns in all lost and found items after being properly tagged and identified.

Perform general cleaning duties in public areas (i.e., wipe down stairwells, railings, walkways, trash rooms, maintain all trash bins), and general dusting and deep cleaning of public areas.

Maintain the cleanliness of the Lobby; ensure all glass doors are clean /spotless. The accurate stock level of supplies in public area restrooms and fitness center

Maintain cleanliness and proper stock levels of supplies in public area restrooms.

Promptly report any repair or engineering requests

Greet guests immediately with friendly/sincere acknowledgment.

Provide customer service to guests, including providing information about resort services, activities, and local attractions.

Embodies the Hilton Grand Vacations Values of Hospitality, Integrity, Leadership, Teamwork, Ownership, Now,

Completes all required Company training/compliance courses as assigned.

Adheres to Company standards and maintains compliance with all policies and procedures.

HGV was awarded four out of five stars for fostering a culture of work-life balance and family-friendly benefits, and is one of Newsweek's "America's Greatest Workplaces for Parents & Families." Over the past 30 years, the highest honor we've received is the continued loyalty of our Owners, Members and Guests. We've also earned accolades for the remarkable work of our dedicated Team Members throughout our resorts, call centers and corporate offices.

Eligibility: All U.S. hourly Team Members not represented by a labor organization or subject to collective bargaining agreement.

Qualifications

What are we looking for?

Hilton Grand Vacations is a leader in the vacation ownership industry, operating with an unwavering commitment to innovation, quality, and continued growth. At the core of our company's success are our Team Members. To fulfill this role successfully, you must possess the following minimum qualifications and experience:

Able to lift to 75lbs, and push/pull carts of 150lbs.

Basic language communication skills in order to communicate both verbally and in writing with guests, owners, and co-workers, and fully comprehend job assignment

Physically able to work from ladders, move furniture, operate cleaning equipment, and tolerate exposure to general cleaning chemicals

Ability to tolerate environments factors such as humidity, cold, dust, and noise

Flexible schedule - able to work varied days and shifts to include weekend and holidays.

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

Previous experience in housekeeping

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

We will ensure that individuals with disabilities are provided accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

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