Housekeeping Manager

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Job description

Job Description

Now Offering Day 1 Benefits & Same Day Pay

Hilton Grand Vacations is a leader in the vacation ownership industry, operating with an unwavering commitment to innovation, quality, and continued growth. At the core of our company's success are our Team Members. The foundation of our way of life has been about making memorable experiences and a positive impact within our industry and the communities in which we live and thrive. If you enjoy helping guests and owners make memories of a lifetime by enjoying vacations, this is an outstanding opportunity for you.

As Housekeeping Manager you will be responsible for the day-to-day execution of housekeeping duties and you will work to maintain a high level of guest happiness, cleanliness and upkeep of rooms, and find opportunities that better equip the department to achieve its established business goals.

Why do Team Members Like Working for us:

Day 1 Benefit Eligibility

Competitive base pay

Recognition Programs and Rewards

Discounted hotel rates

401(k) program with company match.

Paid Time off

Paid Sick Days

Employee stock purchase program

Tuition reimbursement programs

Numerous learning and advancement opportunities

Responsibilities Include:

Cultivates an environment of inclusion, collaboration, and outstanding guest service for all team members to follow.

Supervises assigned Guest Room Attendants and leads their daily functions, resources, and scheduling outputs. Conducts daily briefings, and monitors team members to ensure all operating procedures are followed.

Inspects all units and public areas assigned

Assists in the organization and maintenance of linen, supply, and other department inventories. Maintains clean and orderly back areas, guest and storage areas.

Assists in completing administrative duties for the department including, but not limited to: scheduling, purchasing of supplies, daily record maintenance, etc.

Performs other related activities as required.

HGV was awarded four out of five stars for fostering a culture of work-life balance and family-friendly benefits, and is one of Newsweek's "America's Greatest Workplaces for Parents & Families." Over the past 30 years, the highest honor we've received is the continued loyalty of our Owners, Members and Guests. We've also earned accolades for the remarkable work of our dedicated Team Members throughout our resorts, call centers and corporate offices.

Qualifications

What are we looking for?

To fulfill this role efficiently, you must possess the following minimum qualifications and experience:

Prior Housekeeping supervisory experience.

Knowledge of Housekeeping practices and procedures for the planning, supervision, and completion of multiple and sophisticated assignments.

Strong digital literacy and the proficient use of related software applications such as Word, Excel, PowerPoint, & Access are required.

Ability to work a flexible schedule to include nights, weekends, and holidays.

Possesses effective written and verbal communication skills.

High school diploma or equivalent

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

2+ years of management or supervisory experience in Housekeeping.

Familiar with established safety standards and PPE when performing work duties to minimize the risk of injury.

Strong interpersonal and leadership skills.

Demonstrates outstanding dedication to quality guest service.

Eligibility: All U.S. hourly Team Members not represented by a labor organization or subject to collective bargaining agreement.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and receive other benefits and privileges of employment. Please contact us to request accommodations.

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