Housekeeping Manager

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Job description

Overview: As the leader in the resort housekeeping industry, we experience rapid and consistent growth at resort locations across the U.S.

Whether you are ready to manage a team of housekeeping professionals, eager to learn how, or experienced in leading leaders, MasterCorp is growing opportunities.

Resort Housekeeping with MasterCorp has its Benefits: Explore your talents and discover the rewards of working with the best: MasterCorp. We appreciate your contributions to our success, which is why we offer a generous set of benefits designed to make your career more satisfying, and the rest of your life more enjoyable. Consider all that we provide, and consider a career with MasterCorp.

Attractive compensation

100% vested 401(k) programs with company match

Medical/Dental coverage and prescription drug program

Wellness benefits

Life and disability coverage

Health and dependent-care spending accounts

Training at MasterCorp University and online courses

Paid time off

Cell Phone Allowance

Qualifications: Education and Experience Requirements:

Minimum two years of progressive responsibility as Supervisor/Lead Supervisor within MasterCorp or equivalent housekeeping leadership experience.

A proven track record of driving strong performance.

Other Qualifications:

Customer service savvy

3+ years of successful housekeeping management experience in a hotel and/or resort environment OR equivalent degree in Hospitality Management or related field

Proven team building skills

Proficiency in planning, organizing, scheduling, maintaining budget standards, conducting inventories, and placing purchase orders

Resourceful in recruiting & training of staff

Applied verbal & written communications

Bi-lingual English / Spanish a plus

This role requires a valid Driver's License to be eligible for hire.

Essential Functions: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Exemplify a sense of urgency with housekeeping staff to ensure all units get turned on time.

Direct work of Housekeepers, Housemen and Supervisors.

Assist in training new Housekeepers on 7 Steps Processes.

Coach housekeepers to reach productivity standards.

Conduct weekly report cards for housekeeping staff.

Conduct weekly MSI report of Supervisors.

Inspect clean rooms to ensure that quality standards are met.

Retrieve housekeepers to address any areas that need to be re-cleaned.

At the direction of the EH or AEH, participates in on-boarding or training new hires.

Provide feedback to the EH and AEH regarding under-performing team members.

Conduct inventory counts determine inventory needs and submit purchase requests.

Unload inventory and maintain clean and organized storage areas.

Report unit maintenance issues.

Maintain vehicle maintenance logs.

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