IT/Benchtop Support Specialist- Jr

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Job description

Pay Rate - $22/hr- $24/hr
Job Description: Job Title: Benchtop Support Specialist
Location: Bothell, WA 100% Onsite
Scheduled: Flexible to work between 6am and 11pm rotating shifts and on weekends
Top Skills:
- Cyber Security Knowledge preferred
- Understanding and experience with Network, databases, servers, and PCs
- 3+ years of Experience Planning and leading small and medium-sized projects preferred.
- 3+ years of Experience Supporting multiple projects, ability to multi-task preferred.
- Knowledge of Incident, problem, and asset management

PURPOSE AND SCOPE OF POSITION:
The Benchtop Support specialist position will be responsible for providing IT support in our Digital Plant organization working to support, enhance, and maintain compliance for the GxP benchtop systems and instrumentation as well as site and global applications used within the manufacturing, quality, and quality control organizations. This position requires a passion for IT, validation, and compliance. Project management and business analyst skillsets within the role as the position requires the ability to work with diverse cross-functional teams in a highly matrix organization.

The candidate should have at least 5 years of experience in pharma/biotech with experience in Laboratory equipment, benchtop instrumentation and Quality System disciplines. The candidate needs to understand shop floor activities, Good Manufacturing Practices (GMPs), electronic change management, and process automation in addition to prior manufacturing enterprise systems support.

REQUIRED COMPETENCIES: Knowledge, Skills, and Abilities:
- Comprehensive knowledge of Data Integrity guidance, GxP compliance, Software Development Life Cycle, and Good Documentation Practices.
- Comprehensive knowledge of SOPs, cGMPs and other compliance requirements and regulatory guidelines (FDA, EU) and the know how to work and manage within a regulatory environment.
- Demonstrated leadership skills and the ability to negotiate in a complex environment.
- Excellent verbal and written communication skills.
- The ability to plan and lead small and medium size projects and enhancements.
- The candidate needs to be self-driven and capable of prioritizing.
- The candidate should have an expanding understanding of network, databases, servers, and PCs.
- Understanding of administration and usage of TFF systems, Nucleic Counters, Mixer, Filler, FIT, Veeva Document Management System, Infinity, ServiceNow and emerging technology is preferred.
- Ability to apply lean and OpEx principles.
- The successful candidate will possess the professionalism and technical competency required to represent the department before our stakeholders, regulatory agencies, and management.

Education and Experience:
- Bachelor's degree in life sciences, engineering or computer field or equivalent experience.
- Experience working in regulated industries such as Biotech, Pharmaceutical, and Medical Devices familiarity supporting benchtop instruments and applications within a GxP compliant manufacturing or laboratory setting preferred.
- Demonstrated track record of IT Support in a fast-paced regulated environment supporting benchtop instruments, quality and lab applications

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