Warehouse Technician I or II

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Job description

Warehouse Technician I or II Location: Longview, WA, as well as Wilsonville, OR as needed


Astound Broadband, the sixth-largest telecommunications provider in the United States, is a leading supplier of cutting-edge technology and communications services-and applicants like you make it all possible. To develop your career, we provide one-on-one training and coaching, a supportive work environment and the opportunity to represent a superior telecommunications company.

Additionally, we offer a robust benefits package, including rewards, recognition and employee discounts to ensure your continued success. With us, you'll stay empowered to do your best work by creating astounding possibilities for local communities and beyond.

Astound Broadband Powered by Wave is currently searching for a Warehouse Technician I or II to be based in our Longview, WA warehouse, as well as our Wilsonville, OR warehouse as needed. This position is responsible for maintaining secure inventory storage and control. Performs duties associated with storage, shipping and receiving of equipment and supplies. Control the physical flow of converters. Ensure an adequate working supply of converters and modems are available for daily operations. Adapt to changing priorities, requiring collaboration with various teams to ensure seamless operations and customer satisfaction.

Where you will work:

• This position is based out of the Astound Broadband Longview, WA warehouse, as well as our Wilsonville, OR warehouse as needed
  

A Day in the Life of a the Warehouse Technician I or II:

• Inspect, repair and test all converters and modems entering the department. Receive new, repaired and used converters from suppliers and field personnel. Perform all burn-in procedures for each converter to ensure quality of working status and are ready to be issued. Perform all provisioning procedures to ensure modems are in working order.
• Maintain inventory in a secure place within the warehouse; adhere to inventory control procedures to assure safe storage of inventory and accurate inventory counts.
• Distribute and document supplies and equipment upon issuance of authorized requests; prepare inventory for shipments; document quantities shipped.
• Perform receiving functions for all incoming inventory; compare paperwork to assure actual inventory received is consistent with packing slips.
• Maintain inventory levels and order inventory and supplies as necessary.
• Issue converters and modems to field personnel for installation and ship to suppliers for warranty work or repair.
• Prepare converters and modems for customers by performing cosmetic repairs and cleaning as necessary.
• Maintain warehouse and equipment repair area is neat and orderly at all times.
• Perform periodic physical inventory counts and maintain inventory reports.
• Provide flexible support to field technicians based on the evolving needs of the business.
• Other duties as assigned.

What You Bring to the Table:

• Ability to adhere to Local, Federal regulations and Company policies
• Ability to implement simple record keeping procedures
• Ability to differentiate between different sizes and colors of wires
• Ability to drive Company vehicle in a safe and responsible manner
• Ability to accurately measure distances, using tapes or other measuring devices
• Ability to work independently
• Ability to demonstrate courtesy and patience in customer relations
• Knowledge of cable television products and service
• Ability to bend and lift materials up to 75 pounds from floor level to a height of 6 feet to place them on shelves or on and off vehicles
• Ability to differentiate between different sizes and colors of wires
• Ability to prioritize and organize effectively
• Ability to use the following hand tools: electric drills, hammers, wrenches, screwdrivers
• Ability to work while standing 50 - 70% of the time
• Ability to work with small components and wires to make cable connections
• Ability to comply with all Company implemented safety procedures
• Knowledge of and ability to use the following office equipment: computer, telephone, copier, fax, calculator, and stapler
• Knowledge of basic mathematics and electronics
• Vision ability: close vision, peripheral vision, and ability to adjust focus
• Must possess a valid driver's license with a satisfactory driving record compliant with the company policy

Education and Certification:

Education: High school diploma or equivalent

We're Proud to Offer a Comprehensive Benefits Package Including:

• 401k retirement plan, with employer match
• Insurance options including: medical, dental, vision, life and STD insurance
• Paid Time Off/Vacation: Starting at 80 hours per year, and increases based on tenure with the organization
• Floating Holiday: 40 hours per year
• Paid Holidays: 7 days per year
• Paid Sick Leave: Astound allows a number of paid sick hours per calendar year and varies based on state and/or local laws
• Tuition reimbursement program ( after 1 year of employment up to $4,000.00 per calendar year)
• Employee discount program ( If in our serviceable area)

Benefits listed above are for regular full-time positions

Compensation: The base pay range represents the low and high end of the hiring range for this job. Actual pay will vary and may be above or below the range based on various factors including but not limited to relevant skills, experience, and capabilities. The base salary range in Washington for this position, plus opportunities for bonus, benefits and commission, if applicable, is:

• Warehouse Technician I - $18.00 - $25.20 per hour
• Warehouse Technician II - $18.90 - $26.46 per hour

Our Mission Statement:

Take care of our customers

Take care of each other

Do what we say we are going to do

Have fun

Diverse Workforce / EEO:

Astound Broadband is proud to be an Equal Opportunity Employer and we are dedicated to cultivating a diverse, equitable and inclusive workplace where employees feel valued, respected and empowered. Discrimination of any kind has no place here. We are dedicated to providing equal opportunities for all employees and applicants, regardless of race, color, religion, sex, pregnancy, national origin, age, physical and mental disability, marital status, sexual orientation, gender identity or expression, genetic information, military, veteran status, and any other characteristic protected by applicable law. We strive to create a culture that celebrates our differences and promotes fairness and inclusivity in all aspects of our business.

CCPA Employee Privacy Policy (For California Candidates Only):

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

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