Assistant Store Manager

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Job description

As an Assistant Manager, you will be a collaborative and inclusive part of helping our customers while leading a fun, team-oriented culture. You will drive sales and customer engagement, grow services in the store, and ensure the store is ready for business. You and your team will establish customer relationships that build loyalty, provide total solutions to meet customer's needs, and grow the business.

Get great perks.

• Bonus plan, full-time hours, generous paid time off, career development program, and weekly pay
• Compensation is based on qualifications and experience. Hiring immediately
• Full medical benefits package, 401(k) with company match, and many more benefits
• Associate store discount and more perks (discounts on mobile plans and other retailers, etc.)

Provide strong leadership in community, customer service, sales, and team development.

• Ensure that the store culture embodies Staples values and its commitment to the community
• Lead and develop a high-performing team focused on providing an exceptional store experience, consultative selling, driving conversions, and providing total solutions to every customer
• Develop team to deliver results through coaching, training, and role playing
• Attain sales and services goals, profit margin and execution of store operations throughout the store
• Establish business cadence for sales readiness
• Provide direction daily for merchandising opportunities within the store
• Assist with delegating operational tasks in partnership with the GM
• Shared responsibility as the Floor Leader, total store operations and cost control
• Champion company initiatives, being adaptable and flexible to change and responsibilities

Essential skills and experience:

• 2+ years leading a sales team in a retail or services industry
• Experience leading a team in a customer-centric, solutions-based environment
• Must be able to engage and speak to customers and understand their needs
• Strong communication, organization, planning, team development, and adaptive to changing business priorities
• Development of team through observations, coaching and feedback
• Analyze results against business goals and strategies, and deliver plans for growth and improvement
• High School diploma or equivalent (Bachelor's degree preferred)
• Ability to lift/move materials in the 10-50 pound range, climb ladders, stand and walk continuously
• Staples does not sponsor applicants for work visas for this position

Preferred skills and experience:

• Experience using financial metrics to track sales progress to drive profitable sales and margins
• Ability to network and engage with the community

The world of working and learning has changed. This is your opportunity to be a part of a brand transformation and growth strategy within the retail industry. Staples is helping our customers and community discover innovative products, services, and inspiration that unlock what's possible, while empowering you to unlock your potential. Our people are the heart of our success and there has never been a better time to join us as we lead the way in a new era of working and learning.

Want to learn more about Staples Stores? Visit for information and to learn about our career opportunities.

Click here to learn more about the employee benefits, programs and perks offered at Staples!

Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.

Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act; as well as with any other state and local Fair Chance Ordinance/Act regulations.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

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