Sr. Program Manager, Flex Pricing

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Job description

At Amazon, we're working to be the most Customer-centric company on earth. One customer experience that we're constantly looking to take to a new level is how we fulfill and deliver their orders. Our goal is to exceed customer expectations by ensuring that their orders, no matter how large or small are delivered where and when they need them, as quickly, accurately, and cost effectively as possible. To meet this goal, Amazon is continually striving to innovate and provide best in class service levels through the introduction of pioneering new products and services in the last mile delivery space. We are doing this by building a world class last mile operation, significantly complimented by Amazon Flex. Amazon Flex works directly with independent contractors - called delivery partners - to make deliveries to our customers. With Amazon Flex, individuals can now be their own boss delivering Amazon packages.

As Sr. Program Manager, Flex Pricing you will be responsible for building and maintaining the Flex pricing strategy. You will build a holistic vision to ensure that our pricing is competitive and meets business objectives. You will generate insights and partner with cross-functional teams to build automated pricing tools to scale our pricing models. You will optimize pricing decisions by building and maintaining new processes. You will be obsessed with the delivery partner experience, ensuring that we are developing the right pricing strategy and tools to deliver on business needs.

If this sounds like an exciting fit for you, come join us and make history!

Key job responsibilities
- Build, implement, and maintain pricing strategies for new and existing businesses.
- Build a scalable and logical process, utilizing historical data, that balances business needs.
- Adjust and maintain pricing levers to optimize the Flex business.
- Provide regular updates to senior leadership and partners on pricing strategy, methodology, and business impact.
- Work cross-functionally to drive pricing strategy alignment and build tools to automate strategic pricing decisions.
- Build a strong partnership with cross-functional teams to build automated tools and pricing strategies.
- Develop and analyze operational dashboards to identify areas of opportunity and address pre-defined as well as ad-hoc business questions.
BASIC QUALIFICATIONS - 5+ years of program or project management experience
- Experience using data and metrics to determine and drive improvements
- Experience owning program strategy, end to end delivery, and communicating results to senior leadership
PREFERRED QUALIFICATIONS - 2+ years of driving process improvements experience
- Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $104,100/year in our lowest geographic market up to $185,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

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