Property Manager

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Job description

ESSENTIAL JOB DUTIES AND RESPONSIBILITIES: • Responsible for managing property performance, ensuring optimal occupancy rates, resident satisfaction, timely rent collection, compliance with regulations, effective asset management, budget management and fostering employee retention.

• Conduct regular property inspections to maintain compliance with health, safety, and aesthetic standards.

• Execute marketing and leasing strategies to maximize occupancy and rental income.

• Enhance customer experience and develop positive and long-lasting relationships.

• Build and maintain relationships with local organizations, law enforcement, housing agencies, vendors and other businesses to represent and advocate for the managed community and Völker.

• Ensure compliance with Fair Housing regulations and company policies.

• Comply with leasing requirements established by different funding sources and agencies including LIHTC, HCD, HUD, HOME, AHP, 811, etc.

• Accountable for achieving key performance indicator requirements including occupancy, delinquency, recertification, maintenance, resident retention, and financial goals.

• Process all applications for prospects and residents, including move-ins and recertifications, and submit them to compliance for final determination according to company standards.

• Coordinate unit turns, work orders, and property needs with maintenance staff to ensure the quality and timeliness of work completion and resident satisfaction.

• Submit weekly and monthly reporting as required.

• Assist in the creation of property's budget annually.

• Assess and enforce rent collection guideless per company policy.

• Daily walk-through of all common areas and grounds.

• Walk all common areas and grounds daily to ensure curb-appeal and complete necessary unit inspections as required.

• Obtain bids with key vendors and trade partners as necessary.

• Manage accounts receivable and ensure adherence to collection policies.

• Monitor property expenditures to stay within budget guidelines and optimize capital expenditure impact.

• Handle tenant concerns and inquiries professionally and promptly.

• Uphold our commitment to superior multifamily housing and customer service.

• Demonstrate strong leadership, multitasking, and time management skills.

• Work other departments as needed (e.g., accounting, asset management, compliance).

• Other duties as assigned.

MINIMUM SKILLS AND ABILITIES: Experience:

• High school diploma or equivalent required.

• At least 2 years of relevant work experience required.

• Supervisory and LIHTC/Affordable housing experience preferred.

• Exceptional leadership, conflict resolution and customer service skills. Computer Skills:

• Proficiency with Microsoft applications (Teams, OneDrive, OneNote, Outlook, Word, Excel, PowerPoint, etc.).

• Yardi, Adobe, and comfort generally with databases and web-based platforms preferred. Other Skills:

• Professional appearance and demeanor with high ethical standards and professional integrity.

• Outstanding organizational skills, strong attention to detail, strong interpersonal skills, ability to multi-task and meet deadlines under pressure, and the desire and ability to work in a fast-paced, team-oriented environment required. • Effective verbal communication with customers, residents or employees.

Compensation details: 0 Yearly Salary

PI839dc923fa93-3873

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