Lead Dispatcher

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Job description

Description:

We are looking for a rockstar to lead Dispatch in our new Kewaskum facility! This team member will be the conductor for coordinating all incoming and outgoing materials in the most efficient and customer-focused way. An individual rooted in, and dedicated to our 11 Core Values and our Drexel Commitment will drive this team to success!

ABOUT THE ROLE

Has FUN Sets the tone and attitude of the dispatch room.

A solution provider for all delivery specialists at job sites, dispatch specialists in yard, and account managers

Investigates problems and issues that occur on their team and works with yard leader to train team members and creates preventable solutions to prevent similar issues in the future

Sets all loads, trucks, drivers, and routes accurately and efficiently

Grinds out present day and next day scheduled deliveries

Semi-Coordinator

Prints and sets up all deliveries from other locations (files or schedules deliveries on the board) to ensure THE BEST communication

Holds delivery and dispatch specialists ACCOUNTABLE to make sure all are fulfilling their duties properly and efficiently

Focuses on Journey Values and lean operation.

Can listen as well as they can lead

Expectation to also perform duties of yard operations, as needed.

As you grow in your role you will assist in training and motivating new team members.

Don't have all of these qualifications? No worries. You should apply anyway! We have the best training facilities + mentors anywhere. If you have a go-getter attitude, we can train the rest!

Traits/Experience:

Have strong analytical, mathematical, and communication skills

A passion for data driven decisions and process improvement

Background in managing inventory, shipping/receiving and yard processes

Must be resourceful & organized

Have a natural sense of urgency

Strong computer and technology skills

Live the This calls for a spreadsheet mantra

Be cool with sitting at a computer most of the day

Happy to assist internal/external customers with excellent customer service

Be team focused and able to fill gaps to ensure overall team success

Desire to train and motivate new team members

Be uniquely you and bring something to the table that no one else can

YOUR PRIOR WORK EXPERIENCE

It would be great if your experience encompasses these things:

Your background involves putting customers first

You have been a HUGE contributor to the success of a team

You are known to be the point person for product knowledge

You are uniquely you and bring something to the table that no one else can. You have done some great things that don't necessarily fall into the career path above but that's what makes you cool! Tell us why you would be great for this job anyway!

PM85

Requirements:

PI7878e1667ce1-2562

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