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Collections and Customer Service Specialist

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Creative Financial Staffing

2024-10-04 21:46:33

Job location Madison, Wisconsin, United States

Job type: fulltime

Job industry: Call Centre / CustomerService

Job description

Collections and Customer Service Specialist

About the Company:
  • Well-established company located right here in Madison, WI.
  • Company-sponsored social events and team-building activities.
  • Training and development programs to enhance skills and knowledge.
  • Two different shifts on their team to accommodate work-life balance.
  • High staff retention and longevity, join a rewarding and fulfilling work environment.

Responsibilities of the Collections and Customer Service Specialist

  • Responsible for the collections for their customers and products.
  • Handling a manageable volume of incoming and outgoing calls.
  • Data entry and updating customer information.

Requirements for the Collections and Customer Service Specialist

  • Proven data entry experience and needs to be comfortable talking on the phone.
  • Prior collections experience is a plus.
  • Proficient typing skills with exceptional attention to detail.
  • Familiarity with data entry software, databases, and MS Office applications.


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