Business Analyst I (Product/Software)

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Job description

Rise is an award-winning, full-service Media Agency of Record that is backed by data and powered by people. We create omnichannel experiences using our proprietary tech stack and advanced analytics capabilities to help solve the unique struggles brands face today. This approach, with transparency at its core, specializes in omnichannel media, commerce and retail media, advanced in-home media, as well as content and creator marketing.
We offer "Risers" the opportunity to work in an ever-evolving industry that will foster learning and development, provide an innovative work environment with diverse projects and clients, career advancement paths a collaborative team environment, corporate social responsibility initiatives, an inclusive and diverse culture, plus association with a reputable media agency. We're looking for talent like you who can continue to elevate our work and culture.

Agile team member working alongside business stakeholders to improve their processes and systems. Conducts research and analysis to design solutions that meet the needs of internal customers and end users. Helps to ensure the quality and adoption of implemented solutions and the realization of business value.

Key Responsibilities

• Knowledge and understanding of lean and agile principles
• Self-directed team member, highly collaborative with team, software developers, product owners and solutions architects and some business partners
• Ability to influence others through effective change management (i.e. creating efficiencies and best practices)
• Understanding of business needs through lens of the customer/user
• In accordance with team and department standards, active in learning and utilizing industry best practices and leverages feedback from peers
• Able to apply knowledge and understanding of basic technical solutioning to assist team in planning and developing solutions
• Ability to demonstrating internal software to technical staff or end users/clients
• Focused on user needs assessment, root cause analysis, requirement gathering, process mapping, gap analysis, and current/future state representation
• Analyzes processes and production methods to ensure efficiency and project completion
• Provides expert advice on specific processes, records formal processes for analysis, enhances company internal processes for future projects
• Identifies inefficiencies and errors and provides solutions
• Conducts root cause analysis, process mapping, gap analysis and current/future state representation

Job Requirements

Education: Bachelor degree preferred

Experience: 2+ years of Business Analyst or comparable experience is preferred

Knowledge, Skills & Abilities:

• Experience in agile and scrum environment
• Effective listening and communication skills
• Ability to quickly learn/master software systems
• Exceptional communication, documentation, and writing skills
• Ability to build and grow rapport with business partners, colleagues, and subject matter experts
• Timely delivery of assigned tasks
• Organized, accurate, and detail oriented
• Proactive in learning team and department standards
• Open to giving and receiving peer/team feedback
• Highly proficient with Microsoft Office with emphasis on Excel
• Proficient with Visio/Draw IO preferred
• Experience in Cloud Service Providers (Azure, AWS) preferred
• Critical thinking

Rise and Quad are proud to be an equal opportunity employers and value diversity. We are committed to creating a place of belonging - a space where employees do not need to sacrifice who they are to exist and grow in our workplace. Rise and Quad do not discriminate on any unlawful basis including race, religion, color, national origin, disability, gender, gender identity, sexual orientation, age, marital status, veteran status, genetic information, or any other basis prohibited by applicable federal, state, or local laws. Rise and Quad also prohibit harassment of applicants and employees based on any of these protected categories.

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